BMW of Darien - Service Center

Great Service. Care about customer relationships. The Dealer “ Does the right thing” for its customers. Good followup on telephone calls for service. Tim Haines in sales has been great Dealer “ Does the right thing” for its customers. Good followup on telephone calls for service. Tim Haines in sales has been great More

Excellent customer service from purchase to service. Barbara and Patrica always go out of their way to ensure the customer experience is at its highest level. Barbara and Patrica always go out of their way to ensure the customer experience is at its highest level. More

Vince was helpful, thorough, and kept me updated. They were accommodating when I had to get the car seat since they had to keep my car for a few days. were accommodating when I had to get the car seat since they had to keep my car for a few days. More

Everyone is great there. Thank you for your service Amazing people and service. Vicent my rep is awesome. Front fest is pleasant and professional. I’m happy here Amazing people and service. Vicent my rep is awesome. Front fest is pleasant and professional. I’m happy here More

The whole process was very easy and fast which I appreciated in my busy day. From the front desk to my service rep. All great. appreciated in my busy day. From the front desk to my service rep. All great. More

Best service of any dealer I have experienced. Everyone was so friendly and your covid precautions were great. Shuttle was wonderful and made the whole process so easy. Highly recommend!!! was so friendly and your covid precautions were great. Shuttle was wonderful and made the whole process so easy. Highly recommend!!! More

BMW Darien service has always been notable to me in both its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. its consistency and excellence. The speed, efficiency and quality of the entire customer experience is exceptional. More

I needed a regular maintenance and the booking process couldn’t have been easier. My loaner was ready as soon as I got there and my service was complete long before rush hour as I requested. Great service couldn’t have been easier. My loaner was ready as soon as I got there and my service was complete long before rush hour as I requested. Great service! More

As usual the staff at Darien BMW were friendly, efficient and professional. It was a pleasure having my vehicle serviced there and a warranty covered, no-charge bill really made my day. Thanks folks and professional. It was a pleasure having my vehicle serviced there and a warranty covered, no-charge bill really made my day. Thanks folks More

Service is priced well. My advisor was Frank Ciardullo and I had to call him twice to see if my car was ready (he did not have the courtesy to do so). Came in for an oil change basic service and told them and I had to call him twice to see if my car was ready (he did not have the courtesy to do so). Came in for an oil change basic service and told them I wasn’t in a rush. Dropped my car off at 9AM and it was ready at 4:30PM which I wouldn’t have known unless I called my advisor. The person who checked me out was Jennifer Fuentes and she was very pleasant and friendly. More