BMW of Darien - Service Center

Always pleasant, attentive to detail and helpful with rides and/or loaner cars. Convenient to where I live and where we have purchased several cars rides and/or loaner cars. Convenient to where I live and where we have purchased several cars More

I had an emergency tire replacement and was able to get it done on a Monday, which is usually very busy. The car undercarriage was inspected with no spurious service recommended which speaks to the trustw it done on a Monday, which is usually very busy. The car undercarriage was inspected with no spurious service recommended which speaks to the trustworthiness of the dealer. More

I have been very pleased with my service experiences. The valet option is very convenient, and I think it’s fantastic that I get a video inspection of my car on the lift. Best of all, I have had no char The valet option is very convenient, and I think it’s fantastic that I get a video inspection of my car on the lift. Best of all, I have had no charges for the three times I’ve had service (car has less than 15,000 miles). Thank you BMW of Darien! More

Super fast, great communication, send me a video link of the work being done to the car. Finished the job in half the time scheduled the work being done to the car. Finished the job in half the time scheduled More

The Dealership is fantastic and all the Departments are customer service oriented!! I highly recommend BMW of Darien.. customer service oriented!! I highly recommend BMW of Darien.. More

Jamie is our service liaison and he is most helpful in explaining issues and is great in communicating. explaining issues and is great in communicating. More

Easy quick professional service department Very good experience. Jamie was great to work with. I experience. Jamie was great to work with. I More

Took our BMW to get serviced here and it was wonderful! Everyone was so kind, accommodating, and communicative. Service was a breeze and the free shuttle service was such a nice perk. Thanks Luigi! Everyone was so kind, accommodating, and communicative. Service was a breeze and the free shuttle service was such a nice perk. Thanks Luigi! More

I visited BMW to deal with a seat adjustment as a walk-in and Jaime offered to help and unsolicited also offered to help me understand the features of my new BMW which naturally enhances my overall experienc and Jaime offered to help and unsolicited also offered to help me understand the features of my new BMW which naturally enhances my overall experience. Jaime’s willingness to help me was invaluable and represents what we should all expect from someone in the service business. More

Keith is a very thoughtful service tech. He thinks ahead for what is best for customer. He thinks ahead for what is best for customer. More