BMW of Darien - Service Center

Regular service and brake job. Good quality work and great customer Servive. They explained everything that was to be done in detail and took care of it. great customer Servive. They explained everything that was to be done in detail and took care of it. More

Good service. They did exactly what they said they would do. On time and no surprises. A nice touch having the car washed when I picked it up. do. On time and no surprises. A nice touch having the car washed when I picked it up. More

Excellent service. Happy to do business with them. They picked up and delivered my car door to door. They sent me a video of the car before returning it. picked up and delivered my car door to door. They sent me a video of the car before returning it. More

BMW of Darien is the best dealership I’ve ever used. They always provide excellent service and results. The video inspections are great and it’s a nice facility. always provide excellent service and results. The video inspections are great and it’s a nice facility. More

Vincent and the whole team were phenomenal and so easy to work with! What impressed me most were their demeanor and friendliness, professionalism, transparency (video of inspection and report of each concer work with! What impressed me most were their demeanor and friendliness, professionalism, transparency (video of inspection and report of each concern I raised) and their communication (phone call update as promised and ease and convenience of interacting over text). Scheduling, check-in and pick-up were easy and went smoothly and quickly. My experience at this dealer far surpassed mine at Westchester (surly service advisor and scheduling mishap) and Ridgefield (another surly service advisor, they bent and creased my front license plate, and fixed one issue but I suspect caused a different issue), and I look forward to coming back to the Darien dealer. More

The service was terrific and they were very accommodating. I’m just never sure that my car requires all the service that I get since it was driving perfectly when I brought it in. accommodating. I’m just never sure that my car requires all the service that I get since it was driving perfectly when I brought it in. More

Great service. Appreciated the communications by text. Much more convenient than waiting for a phone call. Also love the fact that your car comes back cleaner than when you brought it in. Both the interi Much more convenient than waiting for a phone call. Also love the fact that your car comes back cleaner than when you brought it in. Both the interior and exterior! More

Did a great job. Fast and courteous. Vincent was a pro. Very good with communication and information. I was pleased that he got my car finished in a hurry. Very good with communication and information. I was pleased that he got my car finished in a hurry. More

The experience at BMW Darien was exceptional. I had an oil change and general checkup completed and everything went flawlessly. I waited onsite while the work was being done (my choice to wait) and servic oil change and general checkup completed and everything went flawlessly. I waited onsite while the work was being done (my choice to wait) and service was completed within the time frame they told me. Their customer lounge was clean and well maintained. More