BMW of Darien - Service Center

Service was great. Car was given to me washed and vacuumed. Love the inspection video. The service department lady was so helpful. I always like doing business with BMW of Darien. vacuumed. Love the inspection video. The service department lady was so helpful. I always like doing business with BMW of Darien. More

The entire service team at the dealership provided me with an excellent service experience which was friendly and efficient. It was thorough and no surprises. with an excellent service experience which was friendly and efficient. It was thorough and no surprises. More

It is always a pleasure having my car serviced here. The service team always responds quickly and always follows up. Highly recommend for others to use! service team always responds quickly and always follows up. Highly recommend for others to use! More

Very professional and customer satisfaction is an obvious goal. Vincent was very helpful as were the folks who logged me in and took care of my getting home and back to the dealership. goal. Vincent was very helpful as were the folks who logged me in and took care of my getting home and back to the dealership. More

Amazing serviceTimely serviceAnd overall excellence Amazing service Timely service And overall excellence Would highly recommend Vincent and the whole device crew was everything one looks for BM Amazing service Timely service And overall excellence Would highly recommend Vincent and the whole device crew was everything one looks for BMW Darien is the only place I will ever take my car More

I've been hesitant to take my car into the dealership for service because I always assumed the rates would be significantly higher than my local mechanic. However, my experience at BMW of Darien today change service because I always assumed the rates would be significantly higher than my local mechanic. However, my experience at BMW of Darien today changed everything! First of all, service pricing was extremely competitive. For the customer service and amenities available (I used their shuttle service to take me to work while my vehicle was serviced), it was an amazing value. Everyone was super friendly and very engaged (a happy staff really makes a very noticeable difference in the customer experience!). It was a very comfortable vibe from beginning to end. But the superstar today was truly my service advisor, Liz Escobar. She was amazingly competent and her customer service was outstanding - from the initial consultation, the follow up via text while I was at work, and her complete explanation of my services completed and recommend upcoming services. I will ONLY bring my vehicle to BMW of Darien for my service from now on... and my next upgrade. They made a customer for life from me today! More

Liz was friendly and very attentive. She provided all updates and kept me informed of the status of my car. They completed work on my car earlier than anticipated! updates and kept me informed of the status of my car. They completed work on my car earlier than anticipated! More

Very prompt and courteous service personnel. They were ready for me when I arrived, had my car finished and cleaned as promised, and were ready fir me when I picked it up ready for me when I arrived, had my car finished and cleaned as promised, and were ready fir me when I picked it up More

Awesome all around, got me in right away maintained safe practices and completed a recall sooner than expected. I will use going forward as my servicing dealer practices and completed a recall sooner than expected. I will use going forward as my servicing dealer More