BMW of Darien - Service Center

When they text me to schedule a service appointment, my first text message wasn’t responded until 20 hours later, my 2nd message wasn’t responded until 30 hours later. It’s understandable since everyone ge first text message wasn’t responded until 20 hours later, my 2nd message wasn’t responded until 30 hours later. It’s understandable since everyone gets busy. No complain. However, when Frank Ciardullo texted me for the pickup, he started to capitalize every letter in 2 text messages just after 30 minutes wait, and the tone was pushy. So he surely didn’t have patience for me while I had patience for them. Every one else was friendly. More

Vincent was a great help and with the technicians providing excellent material for the fix I was able to make a timely decision on repairs. Thank you for the great work! providing excellent material for the fix I was able to make a timely decision on repairs. Thank you for the great work! More

I have such confidence in BMW of Darien Service. They keep both of my vehicles in excellent running condition. It is a comfort to know they are there for me. Hopefully, I can always drive a BMW. Thank keep both of my vehicles in excellent running condition. It is a comfort to know they are there for me. Hopefully, I can always drive a BMW. Thank you. More

Always very easy to work with, make an appointment and actually get a loner. Great experience! They are great with communicating about the car while it’s being serviced also. actually get a loner. Great experience! They are great with communicating about the car while it’s being serviced also. More

A l w a y s. e x c e l l e n t. S e r v i c e for bmw s More

Very good service. Seamless experience with no issues. The dealership called to remind me of the maintenance needed and provided needed transportation. Would recommend them. The dealership called to remind me of the maintenance needed and provided needed transportation. Would recommend them. More

Great service and great staff. The valet service is invaluable during these tough times. They definitely make me want to buy my next BMW from Darien BMW. invaluable during these tough times. They definitely make me want to buy my next BMW from Darien BMW. More

Great customer service!! Always a pleasure to work with BMW of Darien! I have been a repeat customer for many years and look forward to many more. BMW of Darien! I have been a repeat customer for many years and look forward to many more. More

Frank did a great job kept Me informed & I felt that they appreciated my business 👨‍💼 The Valet Service was prompt & My Valet was courteous & patient with the paperwork appreciated my business 👨‍💼 The Valet Service was prompt & My Valet was courteous & patient with the paperwork More

BMW service was professional, efficient, and very organized. They provided great communication from start to finish and excellent service. Their Covid protocols were very clear and comforting. A t organized. They provided great communication from start to finish and excellent service. Their Covid protocols were very clear and comforting. A terrific experience. More