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BMW of Darien - Service Center

Darien, CT

4.8
1,375 Reviews

1,375 Reviews of BMW of Darien - Service Center

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January 07, 2021

Top notch customer service manager Trevor and person who helped service Anthony. They kept me informed and helped fix the issue. From calling and asking about the issue in details till fixing and returning More

by Kumaraguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Fischetti
January 06, 2021

Great experience. Vince is knowledgeable and very helpful. The work was done in a reasonable time and my car was returned clean and ready to go. More

by MDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

The process was efficient, and the dealership team communicated with me clearly and timely about each step. Each person with whom I dealt acted professionally and cordially. More

by Kevinaburke1968
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Avelino Flores
January 05, 2021

Good service appointment. Frank is great. Diagnostic video of my car was a very cool touch. I will be back again for my next service. More

by Dukehoops
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
January 04, 2021

Great service even though I didn’t buy from them as I am away. Did everything requested in time frame and kind enough to loan car given New Years holiday More

by Robkasel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
January 04, 2021

Amazing service as usual! Never a bad experience, whether purchasing or bringing my vehicle in for service. The staff are Always courteous and always professional. Thanks More

by rjd2571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avelino Flores
January 01, 2021

Friendly efficient service team, very accommodating working with my unusual circumstances. My service advisor Patricia was very helpful making me feel she was prioritizing my service needs More

by Jeffreysahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
December 31, 2020

Vincent P. and the entire service team at Darien BMW are first class in customer service. Couldn’t ask for a better experience. Thank you More

by Tizo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

They are a very well rounded dealership with excellent customer service and very prompt and transparent communication. I have been doing business with them for twenty years More

by Lisa B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Romagnoli
December 31, 2020

I have been a client of this dealership for at least five automobile renewals. I lease with them because the service is excellent. My advisor, Frank could not be more helpful. To me, the service you receive More

by Lenny
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ciardullo
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