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BMW of Darien - Service Center

Darien, CT

4.7
1,298 Reviews
Call Service Center (203) 656-1804

1,298 Reviews of BMW of Darien - Service Center

Sort by
May 16, 2024

Service was completed timely and Jamie went above and beyond to support my needs. Thank you. More

by Marie Barallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

BMW of Darien responded

Marie, it was our pleasure to assist you in such a timely and efficient manner. We'll be sure to pass along the kind words to Jamie and the team. Thank you from all of us here at BMW of Darien!

May 16, 2024

Professional and excellent service! Love the video update and TJ was very helpful and explained everything. More

by Kriskrasniqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

BMW of Darien responded

We're delighted to know you found our service at BMW of Darien professional and excellent. It's great that TJ was able to assist you effectively! Thanks for your feedback.

May 15, 2024

Excellent service at Darien BMW this week. The service was completed in the day and I was notified on the progress of the service. More

by DWest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

BMW of Darien responded

We're glad to know you had an excellent service experience at BMW of Darien! We strive for efficient and transparent communication. Thanks for the positive feedback!

May 14, 2024

Great service department and sales person. I liked the video inspection on my car and the sales person's patience as we explored different models. More

by Enza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier, Jose
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May 15, 2024 -

BMW of Darien responded

We're glad to know you appreciated our service department and sales team at BMW of Darien. The video inspection is one of the ways we aim to provide transparency, and it's great that this was valuable for you! Thanks for your review.

May 13, 2024

Great service -promptly done and well explained. Video update made a real difference to me. More

by stevesroach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

BMW of Darien responded

Thank you for this awesome review of BMW of Darien! Have a stellar day!

May 13, 2024

Jamie Gonzalez was so helpful providing us top notch customer care! We appreciate him and his expertise. More

by michelle.hole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

BMW of Darien responded

Michelle, we're delighted to know Jamie provided excellent customer service at BMW of Darien. Thanks for your kind words about his expertise!

May 11, 2024

Everything was explained to my satisfaction and I was treated with respect and the service was competed on schedule More

by Wisch733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

BMW of Darien responded

We're glad to know that you were satisfied with the service and respect provided by our team at BMW of Darien. We always aim for timely completion! Thanks for your feedback.

May 09, 2024

Everyone was very professional and courteous. They were helpful and friendly. Luigi the service manager knew right away what was the problem with my vehicle. He made sure it was repaired in a ti More

by Isiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

BMW of Darien responded

Isiah, it's great to know Luigi and our team at BMW of Darien were able to diagnose and fix your vehicle promptly. We appreciate the positive feedback!

May 09, 2024

Great advisor for service. Car was replaced as promised and received good advice. Easy drop off and pickup More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

BMW of Darien responded

Randy, we're glad to know your experience at BMW of Darien was smooth and efficient. Thanks for trusting us with your vehicle's service - safe travels!

May 07, 2024

Dealer under construction. Service was delivered as promised. Transportation provided each way. The car was cleaned. More

by davidokaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

BMW of Darien responded

David, we appreciate your understanding during our construction work at BMW of Darien. We're glad to know that you were satisfied with the service and transportation provided! Thanks for sharing!

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