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BMW of Darien - Service Center

Darien, CT

4.7
1,400 Reviews

1,400 Reviews of BMW of Darien - Service Center

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June 10, 2025

Bmw of Darien is amazing, customer service the best ,very attentive to your needs and willing to work with you. I would recommend anytime to anyone. The staff is amazing 👏. More

by Jeffery Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

SERVICE WAS OK BUT EXPENSIVE NOW THAT I HAVE REACHED END OF WARRANTY. I WAS ADVISED THAT BATTERY WOULD SOON TO BE REPLACED . I CALLED MY SERVICE PERSON, TOLD HIM TO GO AHEAD AND REPLACE AT THIS SERVICE. W More

by JGRAN66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I bought my 3 Series through BMW of Darien, and they’ve consistently provided excellent service in maintaining my car. They’ve been honest and transparent with me, which can be rare in this industry, where More

by nr2826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're delighted to hear that our team has consistently provided honest and transparent service. Your trust means a lot to us, and we're committed to maintaining it as we continue serving the community.

June 06, 2025

I love the service offered , the staff is amazing and efficient, it was really a great experience. More

by charlite88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

BMW of Darien responded

Charlite, thanks so much for the 5-star review of BMW of Darien!

June 04, 2025

I stopped by Darien BMW without an appointment and the team pleasantly fit my car in and saved me a return trip. More

by kara.lamparelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

BMW of Darien responded

Kara, we're delighted to hear that our team at BMW of Darien could accommodate you without an appointment. Thanks for sharing your experience with us!

June 03, 2025

Great service and loaner. Luigi made for an easy drop off and pickup with recall More

by gsousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

BMW of Darien responded

We're happy to hear that Luigi made your BMW of Darien experience a smooth success!

June 01, 2025

Great service. Needed an emergency repair and they were able to fit me in quickly. More

by hsb01001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

BMW of Darien responded

Thank you for reviewing BMW of Darien! Safe travels!

May 31, 2025

Easy appointment process, simple communication with service advisor and thorough review of my vehicle. Highly recommend. More

by ctleidlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

BMW of Darien responded

We're delighted to hear that you had a seamless experience with our team at BMW of Darien. Thank you for recommending us, and we look forward to assisting you in the future!

May 30, 2025

Jaime’s expertise and service at BMW of Darien was great. He was a professional and very informative. More

by AMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

BMW of Darien responded

We're delighted to hear that Jaime provided you with excellent service and expertise at BMW of Darien. Thank you for sharing your positive experience!

May 28, 2025

Dan was excellent. Provided quick service on an urgent tire matter (flat tore), He kept me informed and the car was returned the same day. Dan also ensured that the More

by cbcesare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yussef Warde
May 28, 2025 -

BMW of Darien responded

We're delighted to hear that Dan provided you with excellent service and quick assistance at BMW of Darien. It's great to know he kept you informed and ensured your tire replacement was covered under your plan. Thank you for sharing this positive experience!

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