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BMW of Darien - Service Center

Darien, CT

4.7
1,360 Reviews

1,360 Reviews of BMW of Darien - Service Center

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April 01, 2025

He has been extremely helpful. I’m a new owner and have needed help on several items. Always a quick response. More

by eicheng
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien has been able to assist you promptly as a new owner. Thank you for sharing your experience, and we're here whenever you need further assistance!

March 24, 2025

Another excellent experience. Had the oil changed, oil filter replaced and front end brakes and rotors. BMW of Darien are experts at what they do. I love getting my car fixed ther More

by Petrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

BMW of Darien responded

Petrina, we're delighted to hear that you had another excellent experience with us at BMW of Darien! It's great knowing our team continues to meet your expectations. Thank you for trusting us with your vehicle's care!

March 23, 2025

Fantastic service department. One above and beyond to quickly help me with an emergency repair. Everyone from the receptionist to the service team, and multiple people within the More

by X5 PHEV owner from NYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
Mar 24, 2025 -

BMW of Darien responded

We're delighted to hear that our service department at BMW of Darien could assist you promptly and efficiently! It's wonderful knowing the team went above and beyond to ensure your needs were met. Thank you for choosing us, we're here whenever you need further assistance!

March 22, 2025

Conveniently located at the end of an I-95 exit ramp, with a nice large-windowed design, and populated with friendly and helpful staff. More

by Betsyjays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

BMW of Darien responded

We're delighted to hear that you enjoyed the convenient location and welcoming atmosphere at BMW of Darien. Our team takes pride in providing a friendly and helpful experience for all our guests. Thanks for sharing your feedback!

March 22, 2025

BMW Darien conducted the service of our vehicle in their usual courteous manner, informing us the status and options all along the way. More

by goksuna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're pleased to hear that our team kept you informed and provided courteous service. We look forward to assisting you again in the future!

February 28, 2025

Excellence service done and very kind and professional service people actually everyone of them so helpful and awesome More

by Sugiyu315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

BMW of Darien responded

We're delighted to hear that you had such a positive experience with our team at BMW of Darien! Thank you for recognizing their professionalism and helpfulness. We look forward to serving you again in the future!

February 20, 2025

Jaime is absolutely amazing. He is very knowledgeable and super responsive. My car was serviced super quickly and the whole customer experience was great! More

by Rado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

BMW of Darien responded

Rado, we're delighted to hear that Jaime provided you with such a great experience at BMW of Darien. Thank you for sharing your feedback!

February 18, 2025

No issue with the dealership. However, Tom was rude, and rolled his eyes on two occasions, when I asked to talk to him to answer questions. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Installation of brand new (& expensive) brakes were still screeching loudly after 6 weeks and 1,300 miles and I was told there was nothing they could do about it. More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luigi Devoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

I am always greeted in a very welcoming way. I get the best service. Best communication. And treated with respect. I am grateful for a longtime positive relationship with all of the service de More

by lisamx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

BMW of Darien responded

Thank you for sharing your positive experience with the service department at BMW of Darien! We're delighted to hear that our team consistently provides welcoming and respectful service. We look forward to continuing this great relationship!

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