Back

BMW of Darien - Service Center

Darien, CT

4.7
1,404 Reviews

1,404 Reviews of BMW of Darien - Service Center

Sort by
July 01, 2025

This location is my favorite. Always give great customer service. Jaime is an amazing sale rep. More

by Munizmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

BMW of Darien responded

Thank you for stopping by to leave BMW of Darien a wonderful review of Jaime!

June 30, 2025

The service I received was excellent, very fast and very professional. Incredibly friendly and helpful employees More

by lizsan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

BMW of Darien responded

We're happy to hear that you had an excellent experience with our team at BMW of Darien! Thank you for highlighting the professionalism and friendliness of our staff. We look forward to serving you again in the future!

June 26, 2025

Great communication and excellent service. Love the video. Thank you for the loaner. No issues More

by Sandyhom001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Darien responded

Thanks so much for the 5-star review of BMW of Darien!

June 11, 2025

BMW of Darien is extremely customer focused, ensuring that your engagement with them is a positive experience each and every time. More

by John Alter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

BMW of Darien responded

John, we're delighted to hear that you had such a positive experience with us at BMW of Darien. Thank you for the kind words and support!

June 10, 2025

Bmw of Darien is amazing, customer service the best ,very attentive to your needs and willing to work with you. I would recommend anytime to anyone. The staff is amazing 👏. More

by Jeffery Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

BMW of Darien responded

Jeffery, we're delighted to hear that our team at BMW of Darien provided you with exceptional service. Thank you for recommending us and sharing your positive experience!

June 08, 2025

SERVICE WAS OK BUT EXPENSIVE NOW THAT I HAVE REACHED END OF WARRANTY. I WAS ADVISED THAT BATTERY WOULD SOON TO BE REPLACED . I CALLED MY SERVICE PERSON, TOLD HIM TO GO AHEAD AND REPLACE AT THIS SERVICE. W More

by JGRAN66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

BMW of Darien responded

Thank you for sharing your feedback. We apologize for the oversight regarding your battery replacement at BMW of Darien and understand how frustrating that must have been. Please reach out to our service team so we can address this promptly and ensure a better experience next time.

June 07, 2025

I bought my 3 Series through BMW of Darien, and they’ve consistently provided excellent service in maintaining my car. They’ve been honest and transparent with me, which can be rare in this industry, where More

by nr2826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're delighted to hear that our team has consistently provided honest and transparent service. Your trust means a lot to us, and we're committed to maintaining it as we continue serving the community.

June 06, 2025

I love the service offered , the staff is amazing and efficient, it was really a great experience. More

by charlite88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

BMW of Darien responded

Charlite, thanks so much for the 5-star review of BMW of Darien!

June 04, 2025

I stopped by Darien BMW without an appointment and the team pleasantly fit my car in and saved me a return trip. More

by kara.lamparelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

BMW of Darien responded

Kara, we're delighted to hear that our team at BMW of Darien could accommodate you without an appointment. Thanks for sharing your experience with us!

June 03, 2025

Great service and loaner. Luigi made for an easy drop off and pickup with recall More

by gsousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

BMW of Darien responded

We're happy to hear that Luigi made your BMW of Darien experience a smooth success!

1
...