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BMW of Darien - Service Center

Darien, CT

4.7
1,316 Reviews

1,316 Reviews of BMW of Darien - Service Center

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December 18, 2024

Excellent customer service and quick turnaround time to get your car serviced! The staff was very helpful and friendly. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

BMW of Darien responded

Angela, we're delighted to hear that you had a great experience with our team at BMW of Darien! Thank you for your kind words and support.

December 17, 2024

Annual maintenance visit went efficiently without surprises. Information was clear and service was professional and courteous. More

by Msilverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

BMW of Darien responded

We're delighted to hear that your annual maintenance visit at BMW of Darien was smooth and professional. Thank you for sharing your experience with us!

December 16, 2024

Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 More

by Eric Mullai
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Great service department, Vincent and Jaime are great and truly go above and beyond in regards to the care of your vehicle. I would recommend them to any BMW owner in Fairfield County. Plan to be a repeat cu More

by Cristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

BMW of Darien responded

Cristian, we're delighted to hear that Vincent and Jaime provided exceptional service at BMW of Darien. Thank you for your recommendation and loyalty; we look forward to serving you for many years ahead!

December 13, 2024

Keith was friendly and did his job as he stated that need to be done. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

BMW of Darien responded

Ken, thank you for reviewing Keith and BMW of Darien! Have a lovely day!

December 12, 2024

Communication and attention to detail were outstanding. Flexibility with a promotional offer was especially good. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

BMW of Darien responded

Patrick, we're delighted to hear that our communication and attention to detail impressed you at BMW of Darien. It's great knowing the promotional offer flexibility met your expectations too! Thanks for sharing your experience with us!

December 10, 2024

Came in for a quick tire replacement, and Jaime made it quick and easy for me. Thanks Jaime for everything. More

by Sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

We're delighted to hear that Jaime made your tire replacement experience quick and easy at BMW of Darien. Thank you for choosing us, and we look forward to assisting you in the future!

December 10, 2024

Excellent service. Good communication. Very satisfied with Jamie’s work plus he delivered the car to me More

by jeremydweil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

Jeremy, we're delighted to hear that Jamie provided excellent service and communication at BMW of Darien. Enjoy your new car!

December 10, 2024

Darien is always reliable and to attest to that this is my 6 BMW car More

by Ffanelliiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

We are glad to hear that Darien has been great to work with. Thanks for trusting BMW of Darien with all of your automotive needs!

December 10, 2024

Recently took my car for service. Daniel was very prompt and responsive and provided good estimates in terms of time and cost , and explained the work being done on the car. More

by Ssharma9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

BMW of Darien responded

We're delighted to hear that Daniel provided you with prompt and informative service at BMW of Darien. Thank you for sharing your experience!

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