1,420 Reviews of BMW of Darien - Service Center
Helpful in solving the problem including using of loaner for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by th for extended period. The Advisor was patient in explaining the issues. One disappointment was the coverage of the extended warranty recommended by the dealer. More
The treatment and service at this dealership were exceptional. From the staff in the service bays to my client service advisor Keith, all the employees were kind, polite, helpful and knowledgeable. K exceptional. From the staff in the service bays to my client service advisor Keith, all the employees were kind, polite, helpful and knowledgeable. Keith worked hard to ensure I was taken care of as quickly as possible and I was. Great place and it will be my regular dealership going forward. More
Keith was excellent and highly communicative! !! he was able to resolve my problem in a very timely manner !! he was able to resolve my problem in a very timely manner More
Vincent is knowledgeable, honest, friendly & professional. When I missed the texts & emails, he thankfully called me for my sign off on the work needed. I felt confident working w him. professional. When I missed the texts & emails, he thankfully called me for my sign off on the work needed. I felt confident working w him. More
This dealirship is always a pleasure. Clean, with professional and friendly staff. They provide an honest service. Clean, with professional and friendly staff. They provide an honest service. More
I had a great experience with service at BMW and service rep Jamie Gonzalez. I was given fair price, a few discounts as loyal customer, and excellent care of car rep Jamie Gonzalez. I was given fair price, a few discounts as loyal customer, and excellent care of car More
Scheduling was efficient, Luigi contacted us quickly and kept us updated on their work. The video inspection was a pleasant surprise. kept us updated on their work. The video inspection was a pleasant surprise. More
Service appointment was easy to schedule and get loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a low battery issue! All is working perfectly now! Dan was a pleasure to deal with. More
Awesome place,,,always on time. Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... More