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BMW of Darien
Darien, CT
2,014 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,014 reviews
February 06, 2020
Courtesy and respect to the customer is priority. Service area is clean and caters to the customer. Service personnel are very personable and listen to your issues Service area is clean and caters to the customer. Service personnel are very personable and listen to your issues More
by Joecon754
Employees Worked With
James in service
February 05, 2020
They were very honest and got me right in when I had an issue with my radio. I highly recommend them they are honest and trustworthy and not looking to upsell you anything. issue with my radio. I highly recommend them they are honest and trustworthy and not looking to upsell you anything. More
by Natems2011
February 05, 2020
Excellent service and communication. Able to accommodate with loaner; efficient fast service done in a day. Car returned spotless, inside and out, and it was filthy. Service rep Frank was professional and k with loaner; efficient fast service done in a day. Car returned spotless, inside and out, and it was filthy. Service rep Frank was professional and kept me updated on progress. Loved the provided camera view from the technician. Great overall experience from BMW Darien! More
by Saintly007
Employees Worked With
Frank Ciardullo
February 04, 2020
Steve made the transition very ease from one car to the new one. Kept me up to date with everything with my new car being made and when it was delivered. new one. Kept me up to date with everything with my new car being made and when it was delivered. More
by krystal.kafka
Employees Worked With
February 04, 2020
BMW of Darien was fast friendly and efficient! I even got a video of the condition of my car so I know they were giving me an honest assessment! a video of the condition of my car so I know they were giving me an honest assessment! More
by Sonyacklein
Employees Worked With
Vince Robustello
February 04, 2020
Jim was great!! His service and expertise was excellent..." Jim was great!! His service and expertise was excellent from searching and eventually purchasing our vehicle. Anderson in Finance was excellent..." Jim was great!! His service and expertise was excellent from searching and eventually purchasing our vehicle. Anderson in Finance was also excellent via explaining and executing for the car. More
by stavrospi
Employees Worked With
Jim Scheckter
February 03, 2020
BMW Service BMW Darien service is simply the best. Very easy to make an appointment, in fact they de4alership called me when my oil light went on. I waited in the BMW Darien service is simply the best. Very easy to make an appointment, in fact they de4alership called me when my oil light went on. I waited in the neighborhood while service was being done, finished in 90 minutes when they said plan on 2 hours. James and staff were very attentive to all my needs and requests. More
by anthony.britton
Employees Worked With
James?
February 03, 2020
Excellent experience with BMW if Darien. The sales Excellent experience with BMW if Darien. The sales experience was remarkably straightforward and the sell/lease price was very reasonable and fair. Excellent experience with BMW if Darien. The sales experience was remarkably straightforward and the sell/lease price was very reasonable and fair. Picking up the car was seamless. I would recommend this dealership very strongly. More
by pslaif
January 31, 2020
Great experience and exceptional staff! Came in for the yearly service and they explained everything in detail and answered all of my questions. Now I’m considering leasing my next vehicle from them too. yearly service and they explained everything in detail and answered all of my questions. Now I’m considering leasing my next vehicle from them too. More
by prbrahmania
Employees Worked With
Vince Robustello
January 30, 2020
Excellent customer service! Didnt need to be at the dealership all day to get a great price on the car I loved. very responsive sales associate. dealership all day to get a great price on the car I loved. very responsive sales associate. More
by Jk
Employees Worked With
