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BMW of Darien

Darien, CT

4.8
2,014 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,014 reviews

February 13, 2020

Great car buying experience I had a really great car buying experience at BMW of Darien. Jim was extremely helpful in walking me through the inventory they have and that fits to More

by Ralph J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Scheckter
Feb 13, 2020 -

BMW of Darien responded

Hi Ralph - We really appreciate you sharing your review of BMW of Darien! It's always so nice to hear kind words about our wonderful team and we love knowing that Jim was so thorough and helpful with your buying process. We'll certainly pass along your thanks to him for all of his assistance. Thank you for the recommendation, Ralph!

February 13, 2020

Chris my service person does a great job.He advises me Chris my service person does a great job. He advises me on warranty expiration and had my loaner ready; got everything fixed. Chris’ TLC is what mak More

by Drkeresey
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Feb 13, 2020 -

BMW of Darien responded

We appreciate you stopping by to review BMW of Darien! We're proud of the great service team we have here and it's fantastic to hear that you always enjoy working with Chris. We know he'll be as touched as we are by your kind words. Thanks for the great feedback!

February 13, 2020

Very professional and efficient staff makes being a customer very pleasant. The facility is first class and they cover all the issues that are pertinent. I have been a custom since the late 1990’s More

by karyan1
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yussef Warde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

BMW of Darien responded

Thanks for leaving us a review! We're so happy to hear that we have had your business for so so long at BMW of Darien. Our team looks forward to taking care of you for years to come!

February 12, 2020

Steve from sales is a pleasure to work with.Service Steve from sales is a pleasure to work with. Service Speedometer problems replaced under warranty. They always provide a exterior wash and inte More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Pampena, Vince Robustello
Feb 13, 2020 -

BMW of Darien responded

Kevin, thanks so much for taking the time to write BMW of Darien a five-star review! We're happy to hear that our team took care of you!

February 11, 2020

I had a great car buying experience here. Tim made the whole process super simple and easy and then Anderson in finance got me through the paperwork portion very fast. Overall would recommend Tim as well More

by Dksxx3
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

BMW of Darien responded

Thank you for the review! We are so glad Tim made the process simple for you here at BMW of Darien. We will be sure to let him know that you enjoyed working with him!

February 10, 2020

I had a very good experience with my recent service visit. James was professional and advised on upcoming needs to keep my vehicle operating properly. More

by C.C
Recommend Dealer
Yes
Employees Worked With
James Kavallines
Feb 10, 2020 -

BMW of Darien responded

Thank you so much for your 5-star review of BMW of Darien! We are thrilled you had a good experience working with James. We appreciate you taking the time to leave a review and we hope to see you again soon!

February 08, 2020

Tim could not have been more helpful! Tim was great! Very helpful and accommodating with a high level of expertise - he made the process painless. I highly recommend him and BMW. Thanks T More

by tccochran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

BMW of Darien responded

A big thanks for the great review from all of us here at BMW of Darien! We're thrilled Tim took such great care of you and we know your recommendation will mean a lot to him. We look forward to seeing you down the road!

February 07, 2020

I recently purchased a preowned X5 from Sebastian. From my initial phone call to picking up the truck, my experience was flawless. I live in New York so I was hesitant to purchase a vehicle out of state bu More

by Katienoelle24
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

BMW of Darien responded

Katie, we appreciate your positive feedback! At BMW of Darien, we are committed to getting customers into the vehicles they want! It's wonderful to know that Sebastian made your BMW X5 purchase a seamless process. We are grateful for your business!

February 07, 2020

Outstanding service. Great communication. Tremendous follow this. Professional and courteous. What more could you ask for. Really great team. They delivered my car on time and exactly on the money. Vinc More

by jsequenzia
Recommend Dealer
Yes
Employees Worked With
Vince Robustello
Feb 07, 2020 -

BMW of Darien responded

Thank you for the five stars! We are proud to know that our team provided the professional and courteous service we strive for here at BMW of Darien. We will be sure to let Vince know that you appreciate his help!

February 06, 2020

Great customer service! My service advisor, Chris Legere kept me informed at every step, answered all my questions - great to deal with. Highly recommend BMW of Darien!!! More

by Kaz
Recommend Dealer
Yes
Employees Worked With
Chris Legere, Vince Robustello
Feb 06, 2020 -

BMW of Darien responded

We are so glad to hear that Chris kept you updated throughout your repair process with five-star service. Thanks so much for recommending him and BMW of Darien! We look forward to your next visit with us.

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