BMW of Dallas

Was on the road from Baton Rouge to Dallas and had gotten to Natchitoches when my in car screen prompted me about low tire pressure. I pulled over and used my travel compressor to pump it back up. Upon getti to Natchitoches when my in car screen prompted me about low tire pressure. I pulled over and used my travel compressor to pump it back up. Upon getting back on the road I immediately called BMW of Dallas to see if had a replacement tire in stock. Knowing how scarce run flat tires are I expected at least a one day wait. To my surprise they may tire in stock. I mad an appointment for 7:05am the next morning and was on my way back home in Baton Rouge by 9:00am. The personnel in the service department could not have been nicer or more helpful. More

Professional and courteous. Technicians seem competent and do a good job on service and any warranty repairs. Sometimes gets backed up and getting car back from unscheduled se Technicians seem competent and do a good job on service and any warranty repairs. Sometimes gets backed up and getting car back from unscheduled service or repairs can be longer then expected More

Very attentive to customer, everyone I talked to was very helpful trying that the experience was nice. helpful trying that the experience was nice. More

Our car had a problem with the pump for coolant. Our service technician, Carlos Alvarson, explained the problem to us and texted us daily about replacement parts and when the repair would be comple Our service technician, Carlos Alvarson, explained the problem to us and texted us daily about replacement parts and when the repair would be complete. He even walked me to the car at pickup time and had me start the engine to make sure there were no warning lights and everything was correct. More

Very good technical work and grateful for the help in reducing the cost of the sercie reducing the cost of the sercie More

I was able to make an appointment for an oil change the next day. I was pleasantly greeted upon arrival without delay. The oil change was completed in the time frame provide. Tanner was very knowledgeable next day. I was pleasantly greeted upon arrival without delay. The oil change was completed in the time frame provide. Tanner was very knowledgeable and helpful. I’ve already scheduled my next maintenance appointment with Dallas BMW. More

I Was kept updated and was provided a rental , I am also satisfied with advisor as always. satisfied with advisor as always. More

Awesome customer service, great results and always expeditiously get the work completed exceeding my expectations. Great staff. Thank you. expeditiously get the work completed exceeding my expectations. Great staff. Thank you. More

Everyone is helpful and nice to me and BMW employees said hello to me ! Made me feel welcomed! hello to me ! Made me feel welcomed! More

I used online scheduling and Sunday night drop off. Both are very convenient. My X3 service was completed on time and covered under warrantee. I drove away in a spotlessly cleaned car with a big smile Both are very convenient. My X3 service was completed on time and covered under warrantee. I drove away in a spotlessly cleaned car with a big smile on my face. There guys are great! More