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BMW of Dallas

Dallas, TX

4.7
1,566 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,566 reviews

January 20, 2025

They scam and cheat you out of money by relabeling the work needed done and charge you again for the same work. Thousands of dollars stupidly paid and yet my car still runs the same, if not worse than wh More

by Jrcarrasco1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Severo advisor, Jason Kopp dealership manager Carlos Fonseca over service as well as shop forman
Jan 22, 2025 -

BMW of Dallas responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Dallas take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5528 -- we hope to hear from you soon.

January 10, 2025

Horrible service dept ! Where do i start, just try getting a person to give you a price on something, impossible. I tried chat, calling, you name it. You can't even get anyo More

by Jojo
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ana
Jan 14, 2025 -

BMW of Dallas responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

December 24, 2024

Superb service w Victor! Chris Jergens in leasing has always been a pleasure to work with. More

by jsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 24, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

Great experience from the moment I pulled in to the service drive till I received my car back after repairs the next day. They updated me on the progress of the car the whole time. More

by Mo Dandan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Nassar
Dec 24, 2024 -

BMW of Dallas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2024

Very thorough analysis of issues. Work was performed as promised. Service advisor (Carlos) explained everything clearly. More

by seabird20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 21, 2024 -

BMW of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2024

On pricing negotiated a price before coming in and did not change like most dealerships going back in forth or slipping extra cost you have to catch before signing on the dotted line. Straight forward an More

by ccates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Ordaz
Dec 21, 2024 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 17, 2024

They spent the time to fully ensure the issue was properly diagnosed and were very communicative throughout. Francisco did a great job as did his tech team. More

by yashsamant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 20, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Yashsamant! If you ever need help, just give us a call. Happy motoring!

December 16, 2024

I really appreciate the time and effort this dealership put forward into fixing my vehicle More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ramos
Dec 20, 2024 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Josh! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2024

This dealership is Awsome they treat you like family the service department & service advisors are always on point More

by Profound1768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi ,
Dec 20, 2024 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 05, 2024

My experience with BMW of Dallas was fast and easy. Everything was handled very professionally . More

by edwards_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikola
Dec 06, 2024 -

BMW of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.