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BMW of Dallas
Dallas, TX
1,541 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,541 reviews
February 11, 2021
I have to say my experience was great. Not often do you find knowledge and service in one. Happy BMW owner for 20 years. Wouldn’t own anything else. find knowledge and service in one. Happy BMW owner for 20 years. Wouldn’t own anything else. More
by Daleminer
Employees Worked With
Reesh
February 01, 2021
Reserved a 2011 Mercedes-Benz E-Class E 350. Reservation confirmed (for Feb. 2nd) by Autonation's and BMW of Dallas representative. BMW of Dallas took my personal information and created a buyers order. Th confirmed (for Feb. 2nd) by Autonation's and BMW of Dallas representative. BMW of Dallas took my personal information and created a buyers order. The buyers order was e-mail to me. Few hours after I received the buyers order, I received a text that the vehicle got sold. I made all arrangements to take delivery of the vehicle before February 2nd. There is no any good purpose to reserve a vehicle with Autonation. They just don't stay behind their commitment! A total waste of my time! Zerro credibility and professionalism. Very disappointing all around! More
by Vincent
Employees Worked With
Joe Eaves
January 23, 2021
Greg was great from the jump. I came in as an Internet lead on New Years. He worked during holiday and personal time and worked with me on seeing/test driving wayyyy too many vehicles because I was unsur lead on New Years. He worked during holiday and personal time and worked with me on seeing/test driving wayyyy too many vehicles because I was unsure of what I wanted. We made it to the finish line and Greg made it fun. More
by harrison_lilly73
Employees Worked With
Greg Roetter
January 09, 2021
10 stars to Gregory Roetter, you did a great job and made my experience great, Thank you for my 740i, I love it. First BMW and it won't be the last Sal my experience great, Thank you for my 740i, I love it. First BMW and it won't be the last Sal More
by Sal
Employees Worked With
Gregory Roetter
January 08, 2021
I received great customer service from Gregory Roetter who sold me my BMW 330i. He made it an easy and seamless process for me, which I appreciate. who sold me my BMW 330i. He made it an easy and seamless process for me, which I appreciate. More
by rickiem
Employees Worked With
Gregory Roetter
December 31, 2020
I am grateful for the folks at BMW of Dallas. They went above and beyond with my lease, service and ensuring a pleasurable experience overall. I highly recommend them over any other dealers in the DFW are above and beyond with my lease, service and ensuring a pleasurable experience overall. I highly recommend them over any other dealers in the DFW area. I am a customer for life. More
by KMK
Employees Worked With
Ryan Schell, Vincent Hudson
December 26, 2020
My car buying experience at BMW of Dallas was the best. I had a great sales man who provided great customer service. When it came to the finance department it was a breeze. Ms. Harris made it work. I spent a had a great sales man who provided great customer service. When it came to the finance department it was a breeze. Ms. Harris made it work. I spent a little bit over an hour in her office signed and I left in my 2017 X5. This was the best car buying experience by far at a luxury dealership. More
by chanciljones
Employees Worked With
Gregory Roetter
September 28, 2020
My experience with BMW of Dallas was very disappointing to say the least. My salesman was a very professional & respectful young man. However the credit manager was very rude and treated me like someone he to say the least. My salesman was a very professional & respectful young man. However the credit manager was very rude and treated me like someone he could just take advantage of. With a great credit score and putting down 20,000.00 cash he still wanted to haggle back & forth in a not so respectable manner. I will read the reviews on the dealership I'm buying from next time. My advise is to avoid BMW of Dallas Larry Brown President/CEO SLH Inc. More
by lbrown-slh
Employees Worked With
Sam Proctor
August 13, 2020
They sold me a car that FAILED the DRIVING TEST...and didn’t notify me until 5 days after I bought it. I’d give negative stars if I could. THE WORST EXPERIENCE OF MY LIFE. Joe Eckert is a scam artist, li didn’t notify me until 5 days after I bought it. I’d give negative stars if I could. THE WORST EXPERIENCE OF MY LIFE. Joe Eckert is a scam artist, liar, slimeball who is disrespectful, degrading and an overall horrible human. When discussing with the manager, he told me told me “it’s like a prison here, the inmates run the show” referring to the salesmen. Quite literally the worst experience possible. Just don’t do it. And definitely stay away from Joe Eckert. Oh also, clearly don’t expect any support or assistance from management. Huck (the GM) is completely hides and avoids all of the many Issues under his watch. GO ANYWHERE ELSE. More
by dontdoit
Employees Worked With
Joe Eckert
July 13, 2020
Scammers and Liars! Avoid at all costs!!! Unethical business practices, treat women poorly and takes advantage of customers during a global pandemic. Disgusting. The Sales Manager Ryan Schell Unethical business practices, treat women poorly and takes advantage of customers during a global pandemic. Disgusting. The Sales Manager Ryan Schell was rude and callous when discussing the deal they lied to me about, and the Sales Associate Robert Girsham will blatantly lie to you about policies and fees to make a sale. Sales Associate told me I had to pay the last 3 payments of my lease, when they reached out to me to bring my car in and get out of my lease early, told me that was the only option, then two days later I receive an email from BMW about how they absorb my last 3 payments if I get into a new BMW, exactly what the Sales Manager said in an email but the Sales Associate lied about. DO NOT GO HERE OR FALL FOR THEIR SCAMS More
by paige
Employees Worked With
Robert Girsham
