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BMW of Dallas
Dallas, TX
1,541 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,541 reviews
August 04, 2021
I am new to the DFW area. The staff was very friendly. Nice customer service and easy transition to new store. Looking forward to future visits Nice customer service and easy transition to new store. Looking forward to future visits More
by relifordni
Employees Worked With
Victor Jaimes
August 01, 2021
My sales professional was fantastic and really professional. Everything is on his hand and I do not need to see any external manuals. Mr. Ryan Chong was the best of best. professional. Everything is on his hand and I do not need to see any external manuals. Mr. Ryan Chong was the best of best. More
by Chkoo790
Employees Worked With
Ryan Chong
July 30, 2021
I dropped my vehicle off for scheduled maintenance at BMW of Dallas. Jesse and Vincent have ALWAYS provided great customer service and today was no different. Both met me in the bag and got me into a loane of Dallas. Jesse and Vincent have ALWAYS provided great customer service and today was no different. Both met me in the bag and got me into a loaner without any hesitation. It was a seamless transition which helped me to contour with my busy day. Thanks to both AGAIN for taking care of my vehicle when there is an issue and for helping me continue with my busy schedule, without interruption. I am grateful for their continued dedication to providing great customer service and I want them to know how much their professionalism is appreciated!! More
by jonftom
Employees Worked With
Jesse Salinas & Vincent Hudson
July 29, 2021
Great people there. Great service. Victor Jaimes was my service advisor. He did a great job. I recommend this dealership. Thank you and goodbye. 25… service advisor. He did a great job. I recommend this dealership. Thank you and goodbye. 25… More
by gapwedge5
Employees Worked With
Victor Jaimes
July 28, 2021
Joey was the best! He made this process very simple. Negotiations took about 15 seconds as the first quote back was fair and reasonable. Would definitely buy again here. Negotiations took about 15 seconds as the first quote back was fair and reasonable. Would definitely buy again here. More
by DPM
Employees Worked With
Joe Eaves
July 27, 2021
The Customer service is fantastic. Ms Donna Cutchshaw saw to all my vehicle needs and provided superb customer service while the maintenance shop evaluated and completed service on my X5. to all my vehicle needs and provided superb customer service while the maintenance shop evaluated and completed service on my X5. More
by davedipesa
Employees Worked With
Donna Cutchshaw
July 26, 2021
Great Customer support before my appointment service man Tim called saying he will be out he ensured service by arranging services assistance with co-worker Tim called saying he will be out he ensured service by arranging services assistance with co-worker More
by Exhaling New Life
Employees Worked With
Tim Bennett
July 26, 2021
I was very pleased with my Saleman Sam Proctor and Finance person, Ron. I purchased my BMW on 7/3/21. Overall the Dealership was professional, friendly and helpful. Finance person, Ron. I purchased my BMW on 7/3/21. Overall the Dealership was professional, friendly and helpful. More
by yocoleman1967
Employees Worked With
Sam Proctor
July 25, 2021
I purchased a Pre-Owned BMW 328i from BMW of Dallas in April. I took the vehicle to BMW of Dallas on 01 July for an inspection as it displayed a error. Two weeks passed and I haven't received feedback April. I took the vehicle to BMW of Dallas on 01 July for an inspection as it displayed a error. Two weeks passed and I haven't received feedback regarding my vehicle so I called to find out what has been done regarding my claim and I was told the claim had been submitted and my car would be done 4-5 days after the claim had been approved. It is now the 4th week that my vehicle is at the dealership and my claim has still not been approved. No work has been done to it and I am no closer to having a vehicle. My file has been passed from one service advisor to another, I have dealt with 3 service advisors in this time and I have not been given a courtesy vehicle because I do not meet the insurance requirements. I have had to make other arrangements to have my basic needs taken care of. Prior to this I had taken the vehicle to Grapevine BMW for a diagnostic inspection when it had first given this error. Based on their evaluation they informed me that a bike tyre tube had been stuck in the actuator of the rear muffler, how this passed the 125 point inspection at the time I purchased the vehicle Im not sure. I am really disappointed by the service I have received from BMW of Dallas and at this point in time I feel that I have been more than patient with the process and the staff but I feel that I can no longer let this happen as I am the one who is being inconvenienced. More
by Millennialist
Employees Worked With
Gary Aggas, David Boice
