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BMW of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.7
1,541 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,541 reviews

August 13, 2021

came in for a problem and it was not resolved and sent out the door with a battery replacement that didn't solve the problem More

by Dfw21la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Garza
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Aug 20, 2021 -

BMW of Dallas responded

Hi, we are deeply disappointed by your experience at BMW of Dallas. Please call our General Manager at (972) 763-5528 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 12, 2021

This was best experience that I have had. Thanks to Andrew Holguin who I will use in future. He was very timely and gave great service More

by cheriwhitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
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Aug 20, 2021 -

BMW of Dallas responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2021

The service department is well managed. The staff are professional and courteous. I have had my cars serviced at the location for years and appreciate the consistency. More

by Melvin Alexander
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dameon Brown, Gary Aggas
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Aug 20, 2021 -

BMW of Dallas responded

Hi Melvin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2021

I always have a great experience! I recommend Frank and Reesh to everyone! They go out of their way to make sure I’m satisfied. More

by willkornegay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail, Frank Atcheson
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Aug 17, 2021 -

BMW of Dallas responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Dallas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Service is very poorly managed. Communication is slow and you must ask for everything - there is no consideration to go the extra mile until you ask More

by Frich09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Aggas
Report | Print
Aug 13, 2021 -

BMW of Dallas responded

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5528 -- we hope to hear from you soon.

August 09, 2021

Purchased certified preowned 2018 BMW 530i with trade-in. Quick and easy. Hardest part is knowing what you want, the rest was taken care of! Friendly and professional. I love my new ride. Thanks BMW of Dalla More

by Trish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
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Aug 13, 2021 -

BMW of Dallas responded

Trish, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 08, 2021

I continue to have the worst experience with the service department concierge. I have left messages for gen mgr and svc mgr no follow up More

by Unique
Recommend Dealer
No
Employees Worked With
Dameon Brown
Report | Print
Aug 13, 2021 -

BMW of Dallas responded

Unique, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 07, 2021

The salesman Joe Eckert made buying my new BMW a smooth and pleasant experience. Professional and friendly with great follow up after purchase. 5 big stars! Highly recommend! More

by Thad Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Eckert
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Aug 13, 2021 -

BMW of Dallas responded

We are pleased to hear you had such a positive experience with us, Thad! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 06, 2021

Cannot say enough good things about their service department. Always the best experience. More

by PistolPete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Report | Print
Aug 20, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Unprofessional, never calls you back, I would never go back or recommend anyone. Sold me defective vehicle it was in service more than I drive it More

by Jordan9110
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiz
Report | Print
Aug 20, 2021 -

BMW of Dallas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5528 -- we hope to hear from you soon.

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