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BMW of Dallas
Dallas, TX
1,541 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,541 reviews
September 13, 2021
Professional Service Team. Needed a Pirelli Tire, vehicle towed in one hour before close, and they took care of me without hesitation.I appreciated the excellent service! towed in one hour before close, and they took care of me without hesitation.I appreciated the excellent service! More
by Sodyva
Employees Worked With
Not sure, female Service Associate
September 13, 2021
I experienced an incredibly awful experience with this dealership. The sales associate I worked with was disrespectful and pushy. He also made racially insensitive comments when he was surprised that I ha dealership. The sales associate I worked with was disrespectful and pushy. He also made racially insensitive comments when he was surprised that I had excellent credit. I purchased the car with the understanding that AutoNation had a money back guarantee if the car did not work for myself, which it did not (I had issues being able to fit it in the garage, regardless of really loving the car). When it came down to it, in the fine print this was not a posibility for the car, which was very disappointing. The dealership was willing to work with me, and I asked to have them switch me into a car of equal value. They had me drive another car, held me for 3.5 hours and then they wanted $10K MORE for the other car. It made me feel very disgruntled. Finally, I received a follow up email from the dealership asking for my experience from the manager. I expressed all of this and he wrote back (without even speaking to myself) that no one would ever be racist at their dealership and that claim is outlandish - how would he have ever known without speaking with myself!!!! We tried to reach out to AutoNation as well and they said they would follow up with the manager, also not helpful since he is the one we could not get through to. We hope no one gives this dealership their business in the future and hope that someone might see this and finally speak with us on the phone - all we’ve been asking for. More
by Sebastiancmoore
Employees Worked With
Huck Hibbert, Jose
September 11, 2021
Everyone I have dealt with at this dealership has been professional and courteous. As soon as I drive in the garage for service someone is immediately there to greet me. Service was fast and efficient. My professional and courteous. As soon as I drive in the garage for service someone is immediately there to greet me. Service was fast and efficient. My service advisor Victor Jaimes was great as usual. More
by jadkison
Employees Worked With
Victor Jaimes
September 10, 2021
Best customer service in the United States. Victor is my rep. And he is always quick to get any situation taken care of if. Victor is outstanding. rep. And he is always quick to get any situation taken care of if. Victor is outstanding. More
by screamingeagle33
Employees Worked With
Victor my rep.
September 10, 2021
BMW is Dallas was a very professional dealership and made my purchase easy and none pressures. David Boice is extremely knowledgeable, helpful, and friendly. He made sure that I got the vehicle that I wanted my purchase easy and none pressures. David Boice is extremely knowledgeable, helpful, and friendly. He made sure that I got the vehicle that I wanted in a relaxed manner. More
by drjar
Employees Worked With
David Boice
September 09, 2021
Great! John was very helpful and professional, quick service. I leased my vehicle from a dealership in San Antonio and once he knew I would be turning in my X5 soon, he introduced me to Robert who was e service. I leased my vehicle from a dealership in San Antonio and once he knew I would be turning in my X5 soon, he introduced me to Robert who was equally as helpful. Fingers crossed inventory is available and I can get into a new X5! Thanks guys. More
by Erin
Employees Worked With
John Garza, Robert Grisham
