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BMW of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.7
1,541 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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6200 Lemmon Avenue

Dallas, TX

75209

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Showing 1,541 reviews

October 08, 2021

A few days ago, the dreaded "check engine" appeared in my car! The owner's manual is very ambiguous other than instructing the owner to "go to your dealership immediately!" Once at the dealership, I am tol More

by lmartin58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Atcheson
Report | Print
Oct 11, 2021 -

BMW of Dallas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (972) 763-5528 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

Oct 11, 2021 -

lmartin58 responded

On two different occasions, I called the number shown above. Of course, no one answered and the called was greeted with a menu of which none of the categories offered fit for a response to my review. I can be reached at lmartin58@sbcglobal.net or (214) 697-5591. Will be happy to visit with you about the review; however, I cannot conquer the menu at the phone number shown above.

October 08, 2021

Good place for car service and parts. Andrew helped with the service and parts install. More

by Prudhvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Oct 11, 2021 -

BMW of Dallas responded

Hi Prudhvi, thank you for your kind review; we are happy to pass along your comments to Andrew here at BMW of Dallas! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 06, 2021

Joe Burk is the reason I drive 35 - 40 minutes. He is excellent! Thanks Joe More

by DROGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burk
Report | Print
Oct 09, 2021 -

BMW of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2021

The service was Horrible! The worst I’ve ever received. Out just to take money More

by msann1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandy
Report | Print
Oct 07, 2021 -

BMW of Dallas responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5528. We hope to hear from you.

October 02, 2021

Always honest and pleasant-he is the nicest associate at BMW Dallas by far. I can always count on Victor. More

by Kathy_price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Oct 05, 2021 -

BMW of Dallas responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2021

He took care of me efficiently and thoroughly., got me a BMW loaner. And worked around my schedule. More

by RAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick
Report | Print
Oct 05, 2021 -

BMW of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

We had a wonderful purchase experience with both david and ryan..both were very helpful and professional in dealing with me More

by krishnarvp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Boice
Report | Print
Oct 05, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 01, 2021

After a blowout on the interstate, my car was taken to BMW of Dallas. I found the service there to be efficient, friendly and professional. Andrew Holguin, Assistant Service Manager, was exceptional and t More

by Susanctidwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Report | Print
Oct 05, 2021 -

BMW of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.

September 26, 2021

I’m a lifer, Service department is best in dallas. Take all my bmw cars there. Ask for Reesh More

by Mjdimar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reesh
Report | Print
Sep 28, 2021 -

BMW of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2021

Great service with a smile! Everyone is willing to help and assure you are happy with the service provided. More

by taminaneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darick Connelly
Report | Print
Sep 27, 2021 -

BMW of Dallas responded

Hi Taminaneal, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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