BMW of Dallas

I recently had my Mini Cooper serviced at the Mini of Dallas dealership, and I couldn't be happier with the experience. Our service advisor, Mikola, was incredibly helpful and responsive throughout the e Dallas dealership, and I couldn't be happier with the experience. Our service advisor, Mikola, was incredibly helpful and responsive throughout the entire process. She went above and beyond to ensure everything was handled smoothly, making the entire experience very low-stress. Highly recommend their service center and especially Mikola for anyone in need of car maintenance! More

Followed thru on what they said they would do … appreciate that, that means a lot today. appreciate that, that means a lot today. More

Great service department, friendly staff. Colin my service advisor is always very helpful and thorough. Colin my service advisor is always very helpful and thorough. More

We were offered a lift. The ride took more than 30 min. Not until I went to look for Nikki she re-reschedule the lift. Also I told her from the start the I had a message on The ride took more than 30 min. Not until I went to look for Nikki she re-reschedule the lift. Also I told her from the start the I had a message on car screen for update. She said that when finish will be gone. It wasn’t. When we arrive to pick up, she was gone: we had to wait for a while. No one asked if we needed help. Until I approached q guy in a desk who was by the service door. Both times waiting NO ONE ever asked if we needed assistance. Only a the very beginning I think Gary asked but we had just gotten there. More

The service was great! The wait time was around 45 min. My advisor was super curious and most of all, kept me informed throughout the entire process. 10 out of 10 for me 👍 The wait time was around 45 min. My advisor was super curious and most of all, kept me informed throughout the entire process. 10 out of 10 for me 👍 More

Gary was very friendly and patient with answering all the questions. Best thing about the dealership is they're willing to work with you on the trade in and the car finance options unlike a lot of other deal questions. Best thing about the dealership is they're willing to work with you on the trade in and the car finance options unlike a lot of other dealerships that just want to rush you into making a decision. More

Julie and Chris were so kind and helpful! I left with a dream car at a great deal! I left with a dream car at a great deal! More

I love the attention to detail from the service department, also like the fact that I can request the same service agent each time I bring my car in for service. Tyler is also so kind and reassurin department, also like the fact that I can request the same service agent each time I bring my car in for service. Tyler is also so kind and reassuring, he’s definitely an asset to your company!!! More

Professional atmosphere, did job quickly, did not apply pressure to do additional things. Made sure I was happy with car after job completed pressure to do additional things. Made sure I was happy with car after job completed More

Great Customer Service never have to wait for long. Happy to bring my car here! Happy to bring my car here! More