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BMW of Columbus - Service Center

Columbus, GA

4.9
437 Reviews

437 Reviews of BMW of Columbus - Service Center

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January 27, 2023

First time getting vehicle serviced at this dealership and everything was fantastic. I actually travelled from out of state to get my 1,200 mile break in service done. Zach did an excellent job with che More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Nicole Beck
January 17, 2023

First time getting my vehicle serviced here and was extremely impressed with the service. I had Logan as my advisor and he was very communicative on providing updates. When my car was finished, it was More

by wrigh324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan , Nicole Beck
January 12, 2023

Easy to receive a service appointment and service is done in timely manner if you choose to wait. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
December 30, 2022

Great service. No waiting upon arrival and service was quick and easy. Had a good experience. More

by Eric Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
December 30, 2022

The Service Department was great, working as a team it was a timely procedure. They were very professional and pleasant. More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bair 5 stars
December 29, 2022

BMW has the best customer service my advisor Zach, is always so helpful and professional! More

by AC77651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Dupont
December 25, 2022

CLASS ACT FROM BEGINING TO END. THEY NEVER OVER PROMISE AND ALWAYS DELIVER ON WHAT THEY TELL YOU. LOGAN, MY SERVICE ADVISOR IS THE BEST. I REALLY DO HAVE A FRIEND AT THE DEALERSH More

by wally1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LOGAN, MY SERVICE ADVISOR / GO TO GUY MADE SURE EVERYTHING WAS TAKEN CARE OF AS USUAL
December 22, 2022

Took wife’s 2020 X5 in for final 3 year maintenance service. Called on 12/19/22 , appointment scheduled for 12/20/22. Vehicle service warning alert stated service due 12/22. Advised by Service Advisor More

by Rare64
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Blair
Dec 31, 2022 -

Rare64 responded

Disappointed to say the least in how a long term customer was treated. Oh well, life goes on.

December 20, 2022

The service on my vehicle was handled smoothly and professionally. Everyone was very courteous and helpful. More

by mls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Dupont, Nicole Beck
December 17, 2022

Everything was completed as promised. Everyone was friendly , polite and helpful They answered my questions and concerns. More

by kwsaun1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
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