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BMW of Columbus - Service Center

Columbus, GA

4.9
437 Reviews

437 Reviews of BMW of Columbus - Service Center

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June 07, 2023

Repair was done timely manner ,I would like to thanks to Zack service adviser for taking my car without any appointment, More

by Jovencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Jun 08, 2023 -

BMW of Columbus responded

We're so glad Zack could accommodate you and we'll be sure to share this kind review with him! Thanks for trusting BMW Of Columbus with your vehicle's repair. We hope you won't hesitate to reach out if we can assist you with any future automotive needs!

June 02, 2023

Great service, great people, great facilities with a fair amount of inventory. Definitely recommend this dealership. More

by mwilliams143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 06, 2023 -

BMW of Columbus responded

We're glad you enjoyed visiting BMW Of Columbus! We hope that you continue to enjoy your vehicle and look forward to your next appointment! Thank you!

June 01, 2023

I drive out of my way to use this dealership due to their exceptional service! -Connie More

by Conomizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jun 05, 2023 -

BMW of Columbus responded

Thank you for being a BMW Of Columbus customer, Connie! We're grateful for your continued support and look forward to your next visit!

May 23, 2023

Everyone is so nice always willing to answer any questions. Everyone greeted me with a smile. More

by Wardtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
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May 25, 2023 -

BMW of Columbus responded

Thank you for sharing your review working with our team! 😀-BMW of Columbus

May 22, 2023

I liked the pleasant employees and my questions answered. I was also given a courtesy clean for my car. More

by Michele Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac & Michael
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May 24, 2023 -

BMW of Columbus responded

Thank you for your review, Michele! We're honored that our team went above and beyond! -BMW Of Columbus

May 15, 2023

As always, everyone was polite and friendly. The service experience was great. I enjoyed the lounge. Thanks for the pretzels. More

by angelia.sharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mayer
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May 17, 2023 -

BMW of Columbus responded

It's great to hear that you enjoyed your service experience at BMW Of Columbus! We're glad you had a chance to indulge in some pretzels and appreciate your kind five-star review! We hope to see you again soon! Thank you!

May 08, 2023

Online scheduling was easy, and service was efficient with no surprise costs. Waiting area is comfortable. More

by Connjr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mayer
Report | Print
May 10, 2023 -

BMW of Columbus responded

We're happy to hear that your experience with us was a successful one! Your kind words about our online scheduling, efficient service, and comfortable waiting area mean a lot to our team. We look forward to seeing you back for your next routine appointment! Thank you! - BMW Of Columbus

April 26, 2023

Even though I was late for my service appointment they were still able to take my car and even finished in less time than their estimated time. Never has that happened for a service anywhere before! Ever More

by neewinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bair
Report | Print
Apr 27, 2023 -

BMW of Columbus responded

We're pleased to hear we could accommodate you during your visit to BMW Of Columbus! We understand that things happen and we're glad we were able to assist you with your service appointment. Thanks for sharing your experience with us and we hope to see you again soon!

April 25, 2023

Service was fast and professional. My service advisor made me feel welcomed and kept me updated on my service More

by harden.dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rodriguez
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Apr 26, 2023 -

BMW of Columbus responded

We're glad your service advisor helped keep you informed during your appointment! We appreciate you being part of our BMW Of Columbus family and look forward to seeing you again! Thank you!

April 18, 2023

The scheduling was easy and loner vehicle is a must for me to get service. I was accommodated with only a day wait for the appointment with a loner vehicle. Only waited a few minutes to drop off and a few More

by rsmith209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 20, 2023 -

BMW of Columbus responded

We're glad to hear that scheduling your appointment and getting a loaner vehicle was an easy process for you. We understand the importance of having a loaner vehicle for our customers and we're happy we could accommodate you. Thank you for choosing BMW Of Columbus for your service needs!

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