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BMW of Columbus - Service Center

Columbus, GA

4.9
437 Reviews

437 Reviews of BMW of Columbus - Service Center

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August 04, 2023

Professional service with kindness. Service Advisor Mark worked through some difficult logistics with me and made my warranty repair as easy as it could be. My X5 was delivered back t More

by bcleeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 07, 2023 -

BMW of Columbus responded

We're glad to know that Mark and our team at BMW Of Columbus were able to assist you with your warranty repair. We always aim for efficiency and high standards in our service. Thanks for the positive feedback!

July 27, 2023

Awesome sales and service teams. Highly recommend BMW of Columbus, GA. for your future transportation needs. More

by William Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Jul 28, 2023 -

BMW of Columbus responded

William, we're delighted to know you had a great experience with our sales and service teams at BMW Of Columbus. Thanks for the recommendation!

July 08, 2023

Took my vehicle in for scheduled maintenance. The overall experience from the service department was outstanding More

by Nel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 10, 2023 -

BMW of Columbus responded

Thank you for visiting BMW Of Columbus! We're happy to hear you had a great experience with our service team and we hope you won't hesitate to reach out if we can assist you with any future automotive needs!

July 06, 2023

The service department was outstanding. They diagnosed the issue quickly and had me out of the shop in a very short time. Great job. Zach kept me informed as the work progressed and explain More

by mls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Dupont
Jul 07, 2023 -

BMW of Columbus responded

Thank you for the great review! We're so glad to hear that our team provided outstanding service and got you back on the road quickly. We'll be sure to pass along your kind words to Zach. Drive safely, and we hope to see you again at BMW Of Columbus!

July 05, 2023

Zach was great, pleasant. The service did not take very long. I recommend this dealership More

by Natoma D. Howard
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach was great and pleasant
Jul 05, 2023 -

BMW of Columbus responded

Hey Natoma, thank you for the 5-star rating and review! We're happy to hear that Zach provided you with a great service experience during your visit to BMW Of Columbus. We appreciate your recommendation. We'll see you next time!

June 24, 2023

My service representative was very professional and courteous. Kept me informed throughout the process of my vehicle repairs. More

by My2010650i
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Logan
Jun 26, 2023 -

BMW of Columbus responded

We're glad to hear that your service representative provided you with professional and courteous service at BMW of Columbus. Our team always strives to keep our customers informed throughout the repair process. Thank you for taking the time to write this great review!

June 22, 2023

The Service blew my mind. I have never experienced such exceptional service before. I felt privileged and very special. Thank you for valuing customer service. The drive fr More

by blessing1994
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I did not get names but all of the individuals that I interacted with on 21 june 2023 deserve an award
Jun 23, 2023 -

BMW of Columbus responded

We are so glad to have blown your mind with our exceptional service! Thank you for making the drive from Albany and for choosing BMW of Columbus. We value your business and hope to see you again soon. Drive safely!

June 20, 2023

I am always pleased with the service I receive whenever I have my vehicle serviced. Mark is a well oriented service advisor and his approach to providing the ultimate satisfaction is commendable. More

by equipejabea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bair
Jun 21, 2023 -

BMW of Columbus responded

We're so glad to hear that you consistently have a positive experience with our service department! Mark is a valued member of our team and we appreciate your kind words. Thank you for choosing BMW Of Columbus for your vehicle needs!

June 14, 2023

.I always receive excellent service at this specific BMW, dealership. All of their representatives are helpful and respectful. More

by Ladybecky73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 15, 2023 -

BMW of Columbus responded

We appreciate your positive rating and feedback! It's great to hear that you consistently receive excellent service from our team here at BMW Of Columbus. We take pride in providing helpful and respectful assistance to all of our customers, and we look forward to doing the same for you in the future! Thank you!

June 07, 2023

Great experience. Service representative was knowledgeable and helpful. All of my questions a concerns were addressed. More

by Rcallen58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rodriquez
Jun 08, 2023 -

BMW of Columbus responded

Thank you for sharing your kind review! -BMW Of Columbus

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