BMW of Columbus - Service Center

Great customer service! Carrie was awesome! Easy to communicate with and got to us the next day after we called. They came to my work place and brought me a rental while my c Carrie was awesome! Easy to communicate with and got to us the next day after we called. They came to my work place and brought me a rental while my car was being serviced. More

Awesome!!!!! As a female going into a dealership, it's a dreading thought to say the least. Mrs. Jennings was welcoming and knowledgable in what services I wanted As a female going into a dealership, it's a dreading thought to say the least. Mrs. Jennings was welcoming and knowledgable in what services I wanted and DID NOT just start offering services I did not need. For that reason, I was going to take my vehicle to another servicer for additional work but have changed my mind and will be dealing solely with BMW of Columbus. Thank you Mrs. Jennings for making my experience with you guys so comfortable and genuine! More

Great experience. The entire experience was very good. Helpful and friendly staff. Love my new car. Would strongly recommend this dealership. I like their low pressure The entire experience was very good. Helpful and friendly staff. Love my new car. Would strongly recommend this dealership. I like their low pressure demeanor. More

Prentiss is an A1 Service Rep Very happy with Prentiss, he takes care of every need and takes very good care of my vehicle. I would highly recommend him to others Very happy with Prentiss, he takes care of every need and takes very good care of my vehicle. I would highly recommend him to others More

Replacement Emblem logo I lost my emblem logo off my car during the car wash and call BMW immediately. The nice gentleman on the phone told me that they had a replacement and I lost my emblem logo off my car during the car wash and call BMW immediately. The nice gentleman on the phone told me that they had a replacement and to come on in. I came right over and was serviced immediately. Everyone was extremely nice. More

Prentiss and staff are #1, It's not about the car, its about staff making sure the customer being treated right and no less than that. are #1, It's not about the car, its about staff making sure the customer being treated right and no less than that. More

AWESOME It is always an awesome experience every time I have had to bring my "baby B" in for servicing. Sharon is awesome!!!!! Would prefer to always work wi It is always an awesome experience every time I have had to bring my "baby B" in for servicing. Sharon is awesome!!!!! Would prefer to always work with her. More

Prentiss was awesome! Prentiss and the staff at the BMW of Columbus were really professional. Everyone said hello and offered amenities/ beverages. I was truly pleased with Prentiss and the staff at the BMW of Columbus were really professional. Everyone said hello and offered amenities/ beverages. I was truly pleased with the service. More

I was there to get a battery for my key. Every one was very helpful, did not have to wait that long I need a battery for my key. Very friendly! Did not have to wait that long before some one Every one was very helpful, did not have to wait that long I need a battery for my key. Very friendly! Did not have to wait that long before some one waited on me.. More

Excellent experience Mrs. Sharon was very helpful and explained everything that needed to be done to our vehicle. Then she showed me everything that they did during the s Mrs. Sharon was very helpful and explained everything that needed to be done to our vehicle. Then she showed me everything that they did during the service time. More