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BMW of Columbus - Service Center

Columbus, GA

4.9
437 Reviews

437 Reviews of BMW of Columbus - Service Center

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October 17, 2023

I appreciate the valet service. My car was repaired, washed and vacuumed, and returned in one day! Great job! And...I forgot my purse in the back of the loaner car, and the valet dr More

by Cindy Noakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Braeten (my salesman), valet driver (can't remember his name)
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Oct 18, 2023 -

BMW of Columbus responded

Hi Cindy! We're glad to know that our valet service at BMW Of Columbus was helpful and efficient for you! It's great that your car repair went smoothly and quickly. Thanks for sharing this positive experience with us!

October 04, 2023

Drove in due to battery issue and was able to have the repair done quickly. More

by gstein7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 04, 2023 -

BMW of Columbus responded

We really appreciate you taking the time to leave BMW Of Columbus this awesome review, thank you!

October 04, 2023

Took my vehicle in for service and it was in and out fast and clean. Great Service Department. More

by souljaboi08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
10396 Louis Z Dupont
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Oct 04, 2023 -

BMW of Columbus responded

We really appreciate you taking the time to leave BMW Of Columbus this awesome review, thank you!

September 15, 2023

I can’t me informed it was very friendly. The wedding room was very clean and especially I liked the coffee and snack options. More

by teresa.farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zack
Report | Print
Sep 15, 2023 -

BMW of Columbus responded

Teresa, thank you for the positive feedback about your recent visit here at BMW Of Columbus! We hope to see you again next time!

September 15, 2023

Appreciate reminder of when service is due, comfortable atmosphere while waiting for vehicle, courtesy of employees, no pressure to make another purchase! More

by georgiavam49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Rodriguez
Report | Print
Sep 18, 2023 -

BMW of Columbus responded

Thank you for the wonderful feedback! We appreciate you trusting the BMW Of Columbus team with your business and look forward to seeing you next time!

September 10, 2023

From the very first phone call, our experience with this dealership, and the service department specifically, was nothing short of spectacular! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bear
Report | Print
Sep 13, 2023 -

BMW of Columbus responded

Hi Jennifer, We're delighted to know that you had a spectacular experience with our service department at BMW Of Columbus. Thanks for sharing your feedback!

September 06, 2023

Mark, Logan and Michael took such great care of me in a stressful time! Honestly can’t thank them enough! True professionals! Exceptional customer service! Thank you gentleman! More

by Mrslcrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Michael and Logan
Report | Print
Sep 06, 2023 -

BMW of Columbus responded

We're delighted to know that Mark, Logan, and Michael were able to assist you during a stressful time at BMW Of Columbus. We always aim for exceptional customer service! Thanks for your kind words.

August 24, 2023

Zach is amazing and is always very helpful. The service is always good and the waiting area is always stocked and clean. More

by baileytb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Aug 24, 2023 -

BMW of Columbus responded

Bailey, we are delighted to hear that you had a great service experience with Zach and our team at BMW Of Columbus. We always strive to keep our waiting area clean and comfortable for all customers. Thanks for the positive review! Safe travels!

August 15, 2023

Professional service as always. Never disappointing their royal customers. Highly recommended dealership to all my friends More

by Zhijun.zheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 16, 2023 -

BMW of Columbus responded

Hi Zhijun, we're so glad to know you've had consistently professional service at BMW Of Columbus. Thanks for recommending us to your friends! We'll see you next time!

August 06, 2023

Great services, friendly people. Would recommend them and will definitely use them again in the future. More

by keithf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Aug 07, 2023 -

BMW of Columbus responded

Hi Keith! We're so glad to know you had a great experience with our team at BMW Of Columbus! We appreciate your recommendation and look forward to serving you again in the future. Safe travels until then!

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