BMW of Columbus

Great service I found the service staff very accomodating and helpful. Overall my experience was very pleasant and the service place was very comfortable. I would h I found the service staff very accomodating and helpful. Overall my experience was very pleasant and the service place was very comfortable. I would highly recommend your service department. More

Customer Service The dealership and especially service representative Sharon did an excellent job working with us. She explain everything well and stayed in communicat The dealership and especially service representative Sharon did an excellent job working with us. She explain everything well and stayed in communications with us on the service repairs. This was very important during the time we had just lost a family member and was trying to leave town for his funeral. More

Great It took less than two hour to get back after repair on my running light. That was great because of other business I had to do that day. I have always It took less than two hour to get back after repair on my running light. That was great because of other business I had to do that day. I have always had a great experience with BMW dealership. More

Yearly check-up. Great customer service The people in the service department knows your name.Shows professionalism. Glad to see some ladies in the department. Very attentive to your needs an The people in the service department knows your name.Shows professionalism. Glad to see some ladies in the department. Very attentive to your needs and listens to you. They greet you with a smile.BMW in my opinion has the best service department I have been to . This is my 3rd. Car and I have only being doing business with them since 2008. Love them. The cars cost enough More

Truly Exceptional Service! Great timely service. I took my 2012 335i in for a routine oil change and was informed of another matter that would have cost me out of pocket had I n Great timely service. I took my 2012 335i in for a routine oil change and was informed of another matter that would have cost me out of pocket had I not been informed in a timely manner. Great quality service! More

Service was great. I was disappointed with post sales experience due to I was not followed up with by dealer's BMW Genius after both purchases made 2015 5 series and 201 I was disappointed with post sales experience due to I was not followed up with by dealer's BMW Genius after both purchases made 2015 5 series and 2016 X5. More

Routine service I recently visited the dealership for my routine service and as always the service was excellent. Prentiss and the group at BMW of Columbus always do I recently visited the dealership for my routine service and as always the service was excellent. Prentiss and the group at BMW of Columbus always do an excellent job and make things easy. More

Excellent service all the way around! My experience was great!! Fast no hassle service - such a smooth transition! I am so grateful to have my vehicle repaired and running like new! My experience was great!! Fast no hassle service - such a smooth transition! I am so grateful to have my vehicle repaired and running like new! More

328d expedited service Ms. Carrie was exceptional and making sure then service department handled my car repair and worked with my insurance to get all the paper work necess Ms. Carrie was exceptional and making sure then service department handled my car repair and worked with my insurance to get all the paper work necessary. More

Great customer service! Carrie was awesome! Easy to communicate with and got to us the next day after we called. They came to my work place and brought me a rental while my c Carrie was awesome! Easy to communicate with and got to us the next day after we called. They came to my work place and brought me a rental while my car was being serviced. More