BMW of Columbus

Although it was a Saturday, they took time to address needs. Steven took care of my needs as he has always done on past BMW cars. And your new genius explained the display key. Previously I had been told I wou Steven took care of my needs as he has always done on past BMW cars. And your new genius explained the display key. Previously I had been told I would never use it and should just leave it in a drawer. I persisted and was glad to learn what's available on the display key. More

Another new car purchase Both Sales & Service are extremely helpful and very professional. Jackie (Sales) & Steve (Service) are excellent in their customer service approach. Both Sales & Service are extremely helpful and very professional. Jackie (Sales) & Steve (Service) are excellent in their customer service approach. They are definitely the reason I have been a very loyal customer for years!! More

Scheduled Service Experience Friendly staff, great customer service from start to completion of service.I was greatly impressed by the politeness and willing to assist.Thumbs up Friendly staff, great customer service from start to completion of service.I was greatly impressed by the politeness and willing to assist.Thumbs up to detail department,for a clean car after being serviced. More

Outstanding customer service Every time i go and take my car for service i always receive a warm welcome from good staff and the service are excellent they always explain me by th Every time i go and take my car for service i always receive a warm welcome from good staff and the service are excellent they always explain me by the number of what service is required during my visit. More

Exelens Because they are all good and nice n help full time with service my car very fast done they clean my car looking new car again Because they are all good and nice n help full time with service my car very fast done they clean my car looking new car again More

a very good job everything done very good Excellent service very good customer service very genuinely interested in what the problem with my car very good listener make you feel important and Excellent service very good customer service very genuinely interested in what the problem with my car very good listener make you feel important and very friendly very happy to be a customer at BMW of Columbus More

Exceptional customer service and support Every time I go to the dealership for anything Carrie is so patient and understanding. I appreciate her so much for that. This dealership is professi Every time I go to the dealership for anything Carrie is so patient and understanding. I appreciate her so much for that. This dealership is professional,courteous, and provide excellent service More

Purchased new vehicle I went to the dealership to look at the fleet of X5s in a specific color with no intent to purchase. However, I ended up trading my 528 for a new X5 t I went to the dealership to look at the fleet of X5s in a specific color with no intent to purchase. However, I ended up trading my 528 for a new X5 through an expedient, seamless process More

excellent Outstanding customer service the work was done in Time the matter I am so glad I bought my car from Columbus BMW. I am a customer for life. Outstanding customer service the work was done in Time the matter I am so glad I bought my car from Columbus BMW. I am a customer for life. More

Amazingly professional with satisfied experience! I was amazed at the speedy professional service,I never been in and out of a dealership so quickly satisfied. BMW of Columbus is phenomenal ! I was amazed at the speedy professional service,I never been in and out of a dealership so quickly satisfied. BMW of Columbus is phenomenal ! More