BMW of Columbus

My service advisor Carrie Ellis is the very BEST! I've given this Dealership 5 stars for the simple reason that they take the best care of me and my vehicle, BMW's are expensive and fun to drive becau I've given this Dealership 5 stars for the simple reason that they take the best care of me and my vehicle, BMW's are expensive and fun to drive because of that you want them to be maintained well. This dealership, the service advisor (Carrie) and the technicians (James) always, always provide outstanding service to me. More

Carrie is FAB! Whenever I need service completed on my BMW, Carrie is the friendly helpful person who gets me set up! She is kind and her bubbly personality even so Whenever I need service completed on my BMW, Carrie is the friendly helpful person who gets me set up! She is kind and her bubbly personality even softens the blow of additional expenses when she has bad news to give me about repairs that are needed (bubble in a tire, new brake pads, etc.) She is always careful to secure a loaner car for me to use while my car is being serviced. I am very happy with this dealership! Wish they would get new Z-4's in the showroom, though!!! More

Excellent service The staff very professional.. I was impressed when setting up my appointment the person "asked if I needed a loaner vehicle". When I picked up my car The staff very professional.. I was impressed when setting up my appointment the person "asked if I needed a loaner vehicle". When I picked up my car it was washed and interior cleaned. EXCELLENT SERVICE. SPECIAL THANKS TO JAMES WADE (salesman) & ANDREW HANSCOMB (service department). More

Nice people to work with. Stan sold us an X3 three years ago and he is the reason we drove 2 hours to work with him again. The Global BMW dealership lied and were unfriendly. Stan sold us an X3 three years ago and he is the reason we drove 2 hours to work with him again. The Global BMW dealership lied and were unfriendly. More

Truly professional experience From start to finish....professional experience. Each person displayed positive energy. Great job BMW of Columbus. Excellent touch with waiting area From start to finish....professional experience. Each person displayed positive energy. Great job BMW of Columbus. Excellent touch with waiting areas, enjoyed healthy food choices. More

Great! Stan’s the man! I’ve bought 6 cars in my life. But this was the best experience so far. I saw what I liked and we were able to get what we wanted. We took a test dr I’ve bought 6 cars in my life. But this was the best experience so far. I saw what I liked and we were able to get what we wanted. We took a test drive and bought the car within 1 1/2-2 hours and drove off in our car! More

My experience was great the entire staff was friendly All the staff members treated me with respect and demonstrated the highest degree if professionalism. From the time entered the facility until my dep All the staff members treated me with respect and demonstrated the highest degree if professionalism. From the time entered the facility until my departure thenatmosphere was warm and friendly More

FAST,FRIENDLY QUALITY SERVICE ALWAYS READY TO HELP.....CARRIE GOES ABOVE AND BEYOND...HIGHLY RECOMMEND CARRIE AND BMW FOR YOUR NEXT SERVICE....IT WAS TIMELY SERVICE GETING YOU IN/O ALWAYS READY TO HELP.....CARRIE GOES ABOVE AND BEYOND...HIGHLY RECOMMEND CARRIE AND BMW FOR YOUR NEXT SERVICE....IT WAS TIMELY SERVICE GETING YOU IN/OUT More

Maintainance Service My first maintenance service for a certified pre-owed 2015 X5 that I purchased last November at a different dealership. Very professional Advisors, c My first maintenance service for a certified pre-owed 2015 X5 that I purchased last November at a different dealership. Very professional Advisors, clean and comfortable waiting area and friendly staff. Only negative was the length of time it took but, from others waiting BMW's take time. More

Consistently Satisfied I am consistently satisfied with the quality of service and experience at BMW of Columbus. Steve Mills runs a tight ship, and is present and attentive I am consistently satisfied with the quality of service and experience at BMW of Columbus. Steve Mills runs a tight ship, and is present and attentive to what's happening in the department. I always request Carrie Ellis when making appointments because of her attention to detail, and friendly demeanor. Carson (I'm sorry I didn't get his last name) stepped in to assist, and was also a pleasure to work with. Thank you, BMW of Columbus! More