BMW of Columbus

Steve Mills, Service manager always goes above and beyond! Steve Mills is always soft spoken, patient and kind. He makes me feel like I am the only customer at the dealership even though there are hundreds and Steve Mills is always soft spoken, patient and kind. He makes me feel like I am the only customer at the dealership even though there are hundreds and I completely own the fact that I am high maintenance. Steve was always the service advisor I hoped to get when I purchased my first BMW in 2008. He has been the service manager for a few years and I am not surprised as he is truly the perfect example of customer service. I have traveled for work and visited a few other BMW dealerships/service centers. Columbus GA BMW offers a comfortable, welcoming environment. I can’t imagine not owning a BMW. More

Mr.Andrew was GREAT!9 Went in for water pump repair. First time using this dealership in Columbus Georgia. Was assigned to Andrew as my Advisor. I would definitely recommen Went in for water pump repair. First time using this dealership in Columbus Georgia. Was assigned to Andrew as my Advisor. I would definitely recommend this dealership. Even though I live in Atlanta Georgia, I will definitely be using this dealership again in the Future. More

Always, the best service ever!! Carson & James are the BEST! Carson in the service department and James in Sales are great! I actually buy cars from this dealership because I ABSOLUTELY love the service. They ma Carson in the service department and James in Sales are great! I actually buy cars from this dealership because I ABSOLUTELY love the service. They make the service easy and fast! More

Excellent service As always, when I take my 528 BMW in for service, the folks there are very professional. The fact that I get a loaner means a great deal to me. The As always, when I take my 528 BMW in for service, the folks there are very professional. The fact that I get a loaner means a great deal to me. The warranty and service keeps me driving a BMW. More

Best customer service Sales team went above and beyond to make the deal happen and get me into my desired vehicle . My new BMW drives like a dream! Sales team went above and beyond to make the deal happen and get me into my desired vehicle . My new BMW drives like a dream! More

Service Excellent from arrival to pick up of my vehicle . They had my loaner waiting as soon as I arrived. As always my can was clean inside and freshly washe Excellent from arrival to pick up of my vehicle . They had my loaner waiting as soon as I arrived. As always my can was clean inside and freshly washed when I returned. More

Excellent Experience Stan Treadway and the Dealer personnel did an outstanding job explaining the benefits of owning a luxury European car as the BMW. My wife, for the Stan Treadway and the Dealer personnel did an outstanding job explaining the benefits of owning a luxury European car as the BMW. My wife, for the first time, complemented the people involved with her experience in buying a car. There was no buyers remorse in our discussions on the ride back to Dadeville, Al in our new X5. We are satisfied with our purchase. More

Thanks Good communication and assistance with an annoying minor issue on my car. David and the service team went the extra mile to fix the issue. Thanks! Good communication and assistance with an annoying minor issue on my car. David and the service team went the extra mile to fix the issue. Thanks! More

As expected My car needed the windshield replaced. Andrew Hascomb helped arrange for a loaner vehicle during this time. His level of service was excellent and eve My car needed the windshield replaced. Andrew Hascomb helped arrange for a loaner vehicle during this time. His level of service was excellent and everything went smoothly. More

Pleasurable experience when problem occured When I called to report a computer glitch, BMW of Columbus was interested in taking care of me and did so in a timely manner. When I called to report a computer glitch, BMW of Columbus was interested in taking care of me and did so in a timely manner. More