BMW of Columbus

Service and repair Service mechanic was knowledgable and talked us through the expense. Most service was covered by warranty. Service manager very helpful. We were pl Service mechanic was knowledgable and talked us through the expense. Most service was covered by warranty. Service manager very helpful. We were pleased after talking with mechanic. More

Accommodating Tire was going flat, the team was 45 minutes away from closing but fit me in. The service technician in the office was very professional and professi Tire was going flat, the team was 45 minutes away from closing but fit me in. The service technician in the office was very professional and professional along with management and staff. They washed my car on top of that. More

my second repair in 3 weeks as stated above my 2012 535 was in montgomery bmw three weeks prior 3.700 dollar repair three days after receiving my car back from repair the c as stated above my 2012 535 was in montgomery bmw three weeks prior 3.700 dollar repair three days after receiving my car back from repair the check engine light came on so I took it to bmw of Columbus they were great very professional and courteous with timely repair of my vehice More

customer service representative Your representative that worked with me was AWESOME. When I got there I was taken care of immediately. They brought my "rental" care to me (warmed u Your representative that worked with me was AWESOME. When I got there I was taken care of immediately. They brought my "rental" care to me (warmed up), then when I picked my car back up he went and got it and brought it to me. They had to keep my car overnight because of the back log. After I got home I noticed I had a charge for the car. I do not remember being charged in the past. I have always had exceptional service with the customer service representatives in the service department. More

Excellent Personalized Service My service advisor, Carrie E., consistently goes above and beyond. She takes the time to explain each service and answers each and every one of my que My service advisor, Carrie E., consistently goes above and beyond. She takes the time to explain each service and answers each and every one of my questions with patience. I value her integrity and I can tell she enjoys giving great customer service. I have been going to BMW of Columbus for all of my service needs since 2013 and she is by far the best service advisor I have had the pleasure of working with. More

Great customer service! Very nice and courteous staff. They completed my recall repair in the timeframe they said they would. Car was also inspected thoroughly and was also Very nice and courteous staff. They completed my recall repair in the timeframe they said they would. Car was also inspected thoroughly and was also given a good wash . More

Outstanding! As always, service was professional and employees were courteous and responsive especially Carrie who took care of my car. She had to take some medic As always, service was professional and employees were courteous and responsive especially Carrie who took care of my car. She had to take some medical time off, but others stepped in and took care of my needs. More

Good experience My experience with Jackie was very good. She was helpful with my decisions about choosing the different options. She was very available by phone when My experience with Jackie was very good. She was helpful with my decisions about choosing the different options. She was very available by phone when I had questions. More

Great service I went to BMW after going to some other dealerships that didn’t even acknowledge us. Our salesman was friendly and knowledgeable. He worked with I went to BMW after going to some other dealerships that didn’t even acknowledge us. Our salesman was friendly and knowledgeable. He worked with me and my husband to help me find the perfect SUV for me and a series 7 car for my husband. I will definitely send friends and family to BMW to work with James Wade. More

Awesome Carrie at BMW Columbus is the most awesome service advisor ever. She is also a great person all around. 5 stars 5 diamonds!!!!! Love Crystal!!! Carrie at BMW Columbus is the most awesome service advisor ever. She is also a great person all around. 5 stars 5 diamonds!!!!! Love Crystal!!! More