BMW of Columbus

Stan Treadway Salesman low pressure and very knowledgeable. Had car inside the showroom, out of the 100 degree weather, waiting for us. This was extremely important Salesman low pressure and very knowledgeable. Had car inside the showroom, out of the 100 degree weather, waiting for us. This was extremely important to my wife. More

BMW of Columbus... Simply Amazing!!! The entire experience was exceptional. All employees were extremely professional. The facility was very clean. They even played chase and ate popcorn The entire experience was exceptional. All employees were extremely professional. The facility was very clean. They even played chase and ate popcorn with my 2 year old while my wife and I cleaned out the car. Special Thanks to Thomas Wright and Chris Grasman for their exceptional help in the process. My family and I are now proud BMW owners and we made it happen, right here at home. Thanks BMW of Columbus. More

BMW OF COLUMBUS ROCKS :) I would Never let anyone else service my car,these guys in Columbus know their business and they are extremely kind,I can’t say enough Good about them I would Never let anyone else service my car,these guys in Columbus know their business and they are extremely kind,I can’t say enough Good about them💕 They Truly care about your needs,they don’t try to push you into buying anything at all,most dealerships are right on your heals,not here..I would recommend them to anyone over anyone else there is..I drive over an hour to get to them if that tells you anything.... More

Excellent customer service Recently bought a BMW and did all the paperwork and 2 1/2 hours away! Smoothest transaction we’ve ever done. The Best customer service we’ve ever Recently bought a BMW and did all the paperwork and 2 1/2 hours away! Smoothest transaction we’ve ever done. The Best customer service we’ve ever had! Also they delivered the car! I can’t go wrong with this dealership! More

Carrie Ellis Is Amazing!! Carrie Ellis Always make our experience with BMW very Pleasurable!! She is simply Amazing!! She always informs us which services are due and the best Carrie Ellis Always make our experience with BMW very Pleasurable!! She is simply Amazing!! She always informs us which services are due and the best way to handle them her knowledge and expertise we really appreciate! She deserves a raise!! More

Always a great experience I’ve never had a bad experience when visiting the dealership, no matter the reason. There is always someone there waiting to assist and answer all my I’ve never had a bad experience when visiting the dealership, no matter the reason. There is always someone there waiting to assist and answer all my questions. More

Service Dept Problems I recently contacted BMW of Columbus, GA to have a recall performed on my X3. They had been sending text messages to prompt me to bring the vehicle i I recently contacted BMW of Columbus, GA to have a recall performed on my X3. They had been sending text messages to prompt me to bring the vehicle in. I questioned in the text if they could do a pick up and drop off of a loaner and their response was "Not a problem, we'll make note of that in our system." That was on June 29, 2019 at 3:14PM per my saved text messages. A few days later, I called the "Recall Hotline" number listed in the top right-hand corner of their website to set up the appointment to have the work done. I asked again if they could do a pick up and drop off, because I live an hour from the dealership. Again, they said "not a problem." The day before my appointment rolls around and I reach out to the dealership to make sure everything is on go for the pickup/dropoff, and they tell me they will not be able to do that! So, I question why I was told on two separate occasions that this was "not a problem." Their answer was that "we don't do a valet on recall work." Really? The "Recall Dept" is the one who originally told me twice that it's "not a problem." I call and speak to the service manager, Michael Mayer, who arrogantly tells me that since I did not purchase my X3 from them, they will not do a "valet." He said they would go broke because it costs them $140 a pop to "valet." I can understand preferential treatment for customers who purchase from them. What I can't understand is telling a customer one thing and doing another. Nor can I understand a service manager who lacks skill communicating with people. Mr. Mayer has assured that I will neither purchase, nor service my vehicle at Columbus BMW of Georgia. More

Internet Purchase I worked with Stan and had a wonderful experience. I had spoken with several BMW dealerships in the Eastern US and after speaking with Stan I stopped I worked with Stan and had a wonderful experience. I had spoken with several BMW dealerships in the Eastern US and after speaking with Stan I stopped looking around and told him I would just work with him from this point forward to find my car! Very impressed with his honesty and professionalism! More

Excellent service dept! Barnes did everything to make the process of servicing the car an easy one. He got us a loaner car when we were told there wasn’t one . service dept! Barnes did everything to make the process of servicing the car an easy one. He got us a loaner car when we were told there wasn’t one . More

BMW of COLUMBUS is great! From the minute we drove onto the lot and met Jerome, everything was nice patient and professional. Never met a salesman I liked better. He instantly From the minute we drove onto the lot and met Jerome, everything was nice patient and professional. Never met a salesman I liked better. He instantly seemed like a trusted friend. He helped us find just the right car for our family.Then to top that off he introduced us to Thomas, the guy that knows all there is to know about BMW’s. Talk about patience! Nicest car we’ve ever driven, and may never drive any other than BMW again. We love our new BMW X7. More