BMW of Columbus

The gentleman who checked me in the garage was very nice. All the sales reps said good morning as i was waiting. Overall excellent experience. All the sales reps said good morning as i was waiting. Overall excellent experience. More

Had a great experience purchasing my X3! Kind, respectful service. This is my 1st BMW and don’t be my last. Thanks so much for making my purchase easy, prompt and I love my vehicle. respectful service. This is my 1st BMW and don’t be my last. Thanks so much for making my purchase easy, prompt and I love my vehicle. More

Great People and service. Associates make sure you are comfortable, have transportation while your automobile is being serviced. Associates will call you when service is done and always looking out for t comfortable, have transportation while your automobile is being serviced. Associates will call you when service is done and always looking out for the wellbeing of their customers More

Barnes was very helpful with my situation. Due to my long commute he took over as soon as my vehicle left in the tow truck. Kept me updated throughout the whole process And answered any questions I had. long commute he took over as soon as my vehicle left in the tow truck. Kept me updated throughout the whole process And answered any questions I had. More

Service Excellent service and in a timely manner. Guild levels were checked and I was told that everything else was in great operating condition. So yes I am Excellent service and in a timely manner. Guild levels were checked and I was told that everything else was in great operating condition. So yes I am very pleased. More

Stan was very helpful and informative BMW of Columbus and Stan and Chris were very welcoming to me and my Wife. We looked at two or three different cars and made a good choice. Once we sel BMW of Columbus and Stan and Chris were very welcoming to me and my Wife. We looked at two or three different cars and made a good choice. Once we selected our car we went though the finance department and the tutorial on the car. Everyone was very helpful, informative and a pleasure to deal with. I will recommend them again for sure. More

Totally Awersome!!!!! I bought my Bmw from BMW of Columbus and the experience was outstanding, The sale people were knowledgeable, The Manager there was very helpful in get I bought my Bmw from BMW of Columbus and the experience was outstanding, The sale people were knowledgeable, The Manager there was very helpful in getting the deal I wanted Highly Recommend this Auto group. More

Exceptional Service! Carrie Ellis always makes certain that my service experience is top notch. It actually begins with Chris, when you drive into the garage. You are ma Carrie Ellis always makes certain that my service experience is top notch. It actually begins with Chris, when you drive into the garage. You are made to feel like family at this dealership. Thank you! More

Dishonest I bought a two year old Mercedes from this dealership and proceeded to have the worst experience I have ever had with a car dealer. I was told by the I bought a two year old Mercedes from this dealership and proceeded to have the worst experience I have ever had with a car dealer. I was told by the salesman that it had been completely serviced and in perfect condition. During the purchasing process the dealership agreed to deliver the car as I lived out of town, about four hours away. I received a call the day they were delivering the vehicle from the driver that he was about one and a half hours away that the brake lights had come on and he would take it back to Columbus or bring it on and they would pay the local Mercedes dealership to repair. Told him to bring it on. Turns out it needed new brake shoes which I ended up having to pay for and then was reimbursed by BMW of Columbus. Problem was it took them two months to send me the check. Then within a week I noticed oil spots in my garage and then the oil light came on. Took it to local Mercedes dealer and they informed me that it would cost $1,200.00 to repair. Needless to say that burden fell on me to pay. So if this is what you want in a dealer when purchasing a car this is the place to go. There very good at it. Never again for me though. Terrible , terrible, terrible experience. More

Although my service guy was tied up with a previous customer, he reached out to me to apologize and got me as soon as he could. He was very professional. customer, he reached out to me to apologize and got me as soon as he could. He was very professional. More