BMW of Columbus

Not going to lie, I was hesitant to go to this location to get my car serviced as I had previously had a sour experience with this dealership (sales) and was taking my vehicle to ATL. However, the service to get my car serviced as I had previously had a sour experience with this dealership (sales) and was taking my vehicle to ATL. However, the service department surprised me and surpass my and any expectations. I dealt with Barnes and he was pleasant, professional, and extremely helpful. Just because of him I’m giving this location another shot. More

Very prompt and friendly service visit. My vehicle was serviced timely and staff was welcoming. I was made to feel special and my car was cleaned after service was complete. Highly recomme My vehicle was serviced timely and staff was welcoming. I was made to feel special and my car was cleaned after service was complete. Highly recommend. More

Fix the rear exhaust Absolutely wonderful service! It was easy to make the appointment on the day and at the time most convenient for me. Thank you BMW Columbus. Absolutely wonderful service! It was easy to make the appointment on the day and at the time most convenient for me. Thank you BMW Columbus. More

Customer Service Mr. Barnes provided excellent service and is very professional. I highly recommend him to any of my friends and hope he will be my rep next time I br Mr. Barnes provided excellent service and is very professional. I highly recommend him to any of my friends and hope he will be my rep next time I bring my car in for service. More

Made us feel like we matter Such a smooth seamless process. In the dealership for a couple of hours and the sale was complete. Everyone was so professional and made us feel like Such a smooth seamless process. In the dealership for a couple of hours and the sale was complete. Everyone was so professional and made us feel like we were the most important people in the world. Stan is an exceptional knowledgeable and professional salesman. Thomas is the BMW genius and is awesome! Alex in finance made the whole contract signing process painless. We love our car😍 More

Thanks. I am very satisfied with the customer service and leasing the X1. I will return in the future to purchase a new vehicle at BMW in Columbus, Ga. leasing the X1. I will return in the future to purchase a new vehicle at BMW in Columbus, Ga. More

This BMW dealership is most prompt & courteous. I enjoy their service & they advise me of the best steps that should be taken with my vehicle. The service advisers always explain to me in detail of what is their service & they advise me of the best steps that should be taken with my vehicle. The service advisers always explain to me in detail of what is going on with my vehicle & the best route to take... I most definitely will recommend & always return to them for service... Thank you More

Bmw experience was exceptional. Dave was professional and the best salesperson I’ve dealt with. He met the criteria I was looking for in a vehicle in a very short period of time. I’m very pleased with the ve the best salesperson I’ve dealt with. He met the criteria I was looking for in a vehicle in a very short period of time. I’m very pleased with the vehicle and the customer service! More

Over impressed and overjoyed with my purchase! I am over impressed and overjoyed by the level of professionalism, knowledge, and care from the BMW-Columbus team. I just purchased my third BMW and I I am over impressed and overjoyed by the level of professionalism, knowledge, and care from the BMW-Columbus team. I just purchased my third BMW and I have never had this level of care, attention to detail, and wrap-around services from a dealership. I initially found my dream vehicle while browsing online. I made an inquiry late Sunday evening and was greeted by Stan via email and a personal call the very next morning to schedule a viewing. I came in later that afternoon and worked with Jackie Waters. Jackie was PHENOMENAL and the most genuine person I've ever done business with. She explained everything to me in layman's terms, got me an unbeatable deal, and stayed with me from start to finish. I was also supported by Brooks Brannan who took me for my test drive and explained every line on each document. Lastly, Thomas Wright, the BMW Genius, helped with installing all the necessary apps and got my car configured to my liking. If you are looking for a top-of-the-line professional and personable experience, look no further. BMW Columbus, and Jackie in particular, are more concerned with the relationship they clearly build with their customers, and they want to ensure that you are happy with your purchase. I know I will be back for years to come (and I'll send all my family and friends)! More

BMW 335I I would never go back to this dealership for service I had the worst experience for service! I tired this dealership 3 times for service and it's the I would never go back to this dealership for service I had the worst experience for service! I tired this dealership 3 times for service and it's the worst! Please stay away from this service department More