BMW of Columbia, Missouri

Lovin' my new 428i Gran Coupe!!!! This is my second BMW purchase from Joe Machens BMW. When you buy a car, you want the experience to be easy, fun, informative and straight forward. At This is my second BMW purchase from Joe Machens BMW. When you buy a car, you want the experience to be easy, fun, informative and straight forward. At Machens BMW, that's exactly what you get, and a great deal to boot! I've had the privilege of working with Mike Pattrin both times. Mike is very passionate and a pleasure to work with. I would recommend Machens BMW to friends and family. Love my new ride - Thanks Mike!!! P.S. - A special shout out to John in service! Always accommodating. More

Fun test drive and easy transaction! my wife and I recently had the good fortune to meet and work with Dennis Carter, when we dropped in to test drive a 2013 Tesla Model S. Although this my wife and I recently had the good fortune to meet and work with Dennis Carter, when we dropped in to test drive a 2013 Tesla Model S. Although this vehicle was uncharted territory in our region, Dennis had taken it upon himself to become familiar with the Tesla so he could demonstrate its different points to us. In a nutshell, Dennis got us a great price on an amazing car! We could not be any happier! When it came time to sign the papers, we were in a bit of a rush, and Dennis worked with Scott Lapsley to make the transaction smooth and swift. If that wasn't enough, Dennis had us covered when we ran over a nail just a few days after we purchased our vehicle. He brought me a loaner at work, took our car back to the dealership, got the tire repaired and had the car washed. Totally above and beyond! Thank you Dennis! And if you are a Rush fan, drop in and have a chat with Steve Veros! More

Great purchase of X5 with the help of Dennis Carter. I recently purchased an X5 from Dennis Carter. Five stars is not enough to describe his help and thoughtfulness on this purchase. 10 stars would be I recently purchased an X5 from Dennis Carter. Five stars is not enough to describe his help and thoughtfulness on this purchase. 10 stars would be a better description. I met with Dennis and told him what I was looking for and in a really short time he delivered exactly the vehicle I was looking for. He is a talented, considerate, trustworthy professional and makes buying a car a breeze. I would recommend Dennis to anyone. He won't let you down. More

Best Customer Service Ever My knights in shining armor! That’s how I would describe the team at Joe Machnes BMW. Over the last 4 years, Dave Watson, Scott Lapsley and Steve Vero My knights in shining armor! That’s how I would describe the team at Joe Machnes BMW. Over the last 4 years, Dave Watson, Scott Lapsley and Steve Veros have helped me buy and even lease vehicles that meet my needs. What I admire most is that they work WITH me to help keep my car payments down while keeping my cars running to my complete satisfaction. Joe Machens BMW customer service and sales policies should be taught at every business management and marketing program: Be honest, do what you say you will do, keep costs down, be reliable, be friendly... and customers will gladly come back. I am very proud of Dave Watson. He is professional & knowledgeable and makes buying a vehicle a great, stress free experience. I’m extremely happy with my purchases and I will definitely recommend Machens to anyone looking for a vehicle in the future. Dave makes me feel like I am royalty; in fact everyone at the dealership treats me royally. Dave, in particular, has always been friendly, respectful, and efficient with me, and has taken excellent care of me and my family over these many years. Every time I have to find a car, there is never any pressure to buy or make a decision. Just the fact that you can get in the car all by yourself, go for a ride, test whatever you want without having the pressure of a salesperson is and was great. That's how people SHOULD BUY CARS. I have had the BEST car buying experiences EVER!!! Once I found the car I liked, they brought out the car let me drive it, offered me information on the car and its performance, and then allow me to think through the decision to buy the car or not. My first time buying a BMW, I was HIGHLY impressed with how laid back Dave was and how fast he was able to get me out the door. My sales guy is Dave Watson and my financial service person was Scott Lapsley and they are in a word…. AWESOME I hope they both get HUGE promotions....LOL I absolutely love my new 2015 BMW 328. I trust Dave and the team at Joe Machens. I get better and faster service than I do at any other dealership and service shop. As a university professor at the most prestigious Journalism school in the world, I can, without a doubt, recommend Machens, and Dave to all my colleagues, students and friends. Here’s what I would say: “if you are seeking a dependable, affordable and great looking USED, NEW or LEASE CAR, go see my friend David Watson at Joe Machens BMW and you will see that the dealership is full of truly good people. I'm a customer for life!” With warm regards, More

Great experience I recently purchased an x5 through Dennis Carter. Dennis did a great job navigating me through the purchase of my new vehicle. He knew all about the n I recently purchased an x5 through Dennis Carter. Dennis did a great job navigating me through the purchase of my new vehicle. He knew all about the new x5 and the options! Dennis seemed as excited as I was about the purchase! More

Wonderful Experience My recent purchase of a used Mini Cooper was the best car buying experience I have ever had – all thanks to Dennis Carter. Dennis made me feel as imp My recent purchase of a used Mini Cooper was the best car buying experience I have ever had – all thanks to Dennis Carter. Dennis made me feel as important to him as if I were buying a brand new, top of the line BMW. His professionalism and honesty was so appreciated. When it comes time for my next vehicle purchase I will without a doubt be turning to my trusted friend Dennis! More

Super Michael Pattrin the man I was looking for a new car and stop in BMW and mike take care of me from the time I walk in the door and till the time I drove off with a Infiniti g I was looking for a new car and stop in BMW and mike take care of me from the time I walk in the door and till the time I drove off with a Infiniti good job my friend, 3 mo later I bring a friend in with in 24 hrs she had a new car thank you for all you hard work for BMW so now you know why he the man, Rev James Gray More

happy lifelong customer I have purchased many new and used bmw's from Machens bmw over the years. One thing keeps me coming back-Dennis Carter. What a great guy and trusted f I have purchased many new and used bmw's from Machens bmw over the years. One thing keeps me coming back-Dennis Carter. What a great guy and trusted friend. Super to deal with and handles every detail perfectly. 20 plus years of working with him. Thanks, M. Tregnago More

Love My X4 Thank you Dennis for locating and working with us on our new X4. Even though I live in Nebraska now you made the process so easy. It is always a bla Thank you Dennis for locating and working with us on our new X4. Even though I live in Nebraska now you made the process so easy. It is always a blast connecting with you. We really appreciate the relationship we have developed over the years. Purchasing a vehicle is a big decision and we completely trust Dennis and Joe Machens to help us. More

Happy I had an excellent overall experience. Everyone was very friendly and easy to work with. I enjoyed working with Dennis and loved his outgoing and fu I had an excellent overall experience. Everyone was very friendly and easy to work with. I enjoyed working with Dennis and loved his outgoing and fun personality. He made my shopping experience fun. More