BMW of Columbia, Missouri

Respectful, friendly, and service oriented I have been the proud owner of a 2004 525i that has served me well, in part due to the fantastic service offered under service manager Kevin Kite and I have been the proud owner of a 2004 525i that has served me well, in part due to the fantastic service offered under service manager Kevin Kite and his advisors and technicians. Recently, I scheduled service to coincide with a promotion in which a teddy bear was given away with a test drive. We had previously worked with Brett Cloon in purchasing a Z4, and I have been looking to acquire a vehicle with lesser miles and years. This teddy bear cost me five figures but came with a free Jaguar XF that I had looked at online for a couple of days. Brett gladly offered to test drive the vehicle with myself and my wife, and to be honest, the vehicle made Brett's job easy, it sold itself. However, I cannot speak highly enough of Brett; he was courteous, not pushy in the slightest. He clearly demonstrated his interest in ensuring our satisfaction in the car, and its value and meeting our needs. I have a philosophy of walking away from a dealership twice to see how much they are willing to deal on a vehicle, but when my wife said "this is a nice car," it was clear I was buying this car. It was a low mileage car, but a few small details needed to be tended to. Fortunately, we were not in a hurry, so Brett had time to attend to every request I had. Needless to say, I felt like I was driving a new car off the lot, and was treated as such. We have been working with BMW of Columbia for about three years now, so we know several of the employees, and it was nice to share the joy of buying a prestigious car with a friendly group. Russ Berry always stops by and talks with my wife and I, sharing a fun story, or a tour of the service bay and a chance to admire his motorcycle; Kevin Kite has been a friend from way back in the days of Columbia Athletic Club and shares his infectious smile readily; John and Tony - service advisors always make sure to say hello and share a few moments of their time when available; and Steve Veros has made clear efforts to check with us on our level of satisfaction with his crew. The facility is a beautiful building with a gorgeous display of new BMWs of course, but also a few other premier cars. One day there was a nice Rolls Royce in the bay (didn't buy that of course). We enjoy stopping by, enjoying a cup of coffee and a savory if we have service planned, or now I will be getting my car washed more regularly of course. A stop by this dealership is like being a kid in a candy store (with its own video game room). I cannot thank BMW enough for the great service I have enjoyed in the past, and a truly enjoyable purchasing experience made all the better by the exemplary customer service offered by Brett Cloon. Oh, and lest I forget, even the finance experience was pleasant. We bought outright with no financing, but Brad Davis was a friendly gentleman. Can't remember the last time I left a finance office thinking "that was a nice guy." More

Phenomenal Experience Every time we look for a new car we visit different dealers and websites, we always come back to BMW of Colombia, basically because we know we will g Every time we look for a new car we visit different dealers and websites, we always come back to BMW of Colombia, basically because we know we will get the right advise from Brett Cloon. Not to mention, the warm welcoming, phenomenal customer service, wonderful conversation, and professionalism we receive from Brett . My wife, and daughter also enjoy the visit, and my little one enjoys this "exciting outing" to the " Car Factory" as she calls it , and she cant wait to get her sweet toy from BMW. Thank you Brett and great BMW team of Colombia! More

Best Car Buting Experience Thank you Josh Grantham and Brad Davis for the smoothest car buying experience I’ve ever had! I would totally recommend Columbia BMW! Thank you! Thank you Josh Grantham and Brad Davis for the smoothest car buying experience I’ve ever had! I would totally recommend Columbia BMW! Thank you! More

Awesome experience If you need an honest car dealership salesman, Josh Grantham is your guy. Very professional and courteous. My wife and I left feeling very appreciate If you need an honest car dealership salesman, Josh Grantham is your guy. Very professional and courteous. My wife and I left feeling very appreciated. More

Great Experience! I was honestly dreading the thought of purchasing a car! But Josh and his team made it seamless for me! Thank you and I absolutely love my car! I was honestly dreading the thought of purchasing a car! But Josh and his team made it seamless for me! Thank you and I absolutely love my car! More

Bob and BMW of Columbia are fantastic! Bob and Adam were absolutely awesome to work with. I live in TX and found my new 2 series on CarGurus.com. I called up the dealership to get more info Bob and Adam were absolutely awesome to work with. I live in TX and found my new 2 series on CarGurus.com. I called up the dealership to get more information and Bob was extremely helpful. He sent me a 360 degree video of the car immediately and walked me through the deposit and holding process. He and Adam answered all my questions and made sure I felt comfortable with buying my first car from 600+ miles away. I cannot recommend them more. I'm so thankful I found this dealership! It could not have gone any smoother. PRICE WAS UNBEATABLE TOO. More

Unforgettable Experience My experience with Jonathan at BMW of Columbia is an experience that my wife and I will remember for the rest of our lives. Jonathan went above and be My experience with Jonathan at BMW of Columbia is an experience that my wife and I will remember for the rest of our lives. Jonathan went above and beyond to ensure that my wife and I drove off the lot with our dream car. His expertise and professionalism is unlike any representative I have ever worked with. He made the car buying experience extremely fun and takes pride in keeping the customers best interest the center of the deal. My family would be buying all of our cars in the future from Jonathan. More

Awesome customer services Super awesome car buying experience bob worked hard to find just what we wanted and then made it happen we will definitely be back for future purchase Super awesome car buying experience bob worked hard to find just what we wanted and then made it happen we will definitely be back for future purchases More

Excellent Service I was able to purchase my dream vehicle today thanks to the amazing team at BMW Columbia! They made sure I had a great deal given to me and were amazi I was able to purchase my dream vehicle today thanks to the amazing team at BMW Columbia! They made sure I had a great deal given to me and were amazing in how they handle our business and deal! I would gladly do business with them again and would highly recommend them! More

Great service! Brett is always quick and happy to answer my questions after the purchase of used 2018 VW Altas. He gave me really useful advice. Moreover, he helped Brett is always quick and happy to answer my questions after the purchase of used 2018 VW Altas. He gave me really useful advice. Moreover, he helped me catch and fix a small damage on my front glass. Thank you! More