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BMW of Columbia, Missouri

Columbia, MO

4.9
878 Reviews
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1900 Interstate 70 Dr SW

Columbia, MO

65203

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Showing 878 reviews

May 19, 2019

Stress free! Rusty and Brad were great to work with! After several stressful and hectic car purchases at other dealerships, we were welcomed to BMW and they worke More

by Bdcivc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Drewing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019

Excellent service The service at BMW of Columbia was amazing from the time we called to when we left. If you are ever at BMW ask for Brett you will not regret it. More

by Waddell.tollison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cloon
May 10, 2019

Simple, Friendly and Smooth My initial salesman was Curtis. He moved things along quickly and with a great, helpful and happy attitude. I was given a great price for my trade-in More

by Zalbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Jahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019

Best experience EVER! I have had so many horrible experiences with dealerships. But Brad Davis with BMW of Columbia was amazing. I understand dealers need to make a sale bu More

by Kheflin47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019

Bob Snow review Bob was amazing. He answered my questions, he made sure that I was taken care of, and he made sure the buying process was done when it was easy for m More

by Knight1519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snow
May 01, 2019

Great Customer Service BMW of Columbia had the used car I had been looking for-the car needed a few cosmetic fixes-they took care of everything I asked them to in a timely m More

by lisapcomo
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Cloon
April 26, 2019

Committed to car, sold to a "better dealer customer"? First off, 2 sides to every story... not sure who to blame. I committed to buy a certain BMW convertible from Mike. We negotiated over the phone and t More

by WagsZ4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Pattrin, Russ Berry
May 03, 2019 -

BMW of Columbia, Missouri responded

First off want to apologize for your experience. There are 2 sides to every story, but we did not handle this deal correctly. We negotiated a deal with the customer with all along we had another customer driving the vehicle who was still deciding if they were going to purchase the vehicle or not. The customer finally agreed to purchase the vehicle and it was not available for them to purchase. All we can do is apologize and tell you that our sales person and dealership should’ve been more transparent with you and not handle the deal in this matter. If there is anything, we can do to help you with anything, please don’t hesitate to reach out, and once again, we do apologize.

April 23, 2019

Best Salesman Josh Reichlin is our go to guy; he always makes the process painless, and we walk away with exactly what we want! Thanks for another great deal! More

by acpierro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reichlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2019

Excellent experience! Brad was great to work with! This is my second vehicle I have purchased from him. He was willing to negotiate on the price of both vehicles and most i More

by steffiec03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2019

Amazing Brett was amazing! We have purchased many cars from BMW of Columbia, but Brett made this experience even more enjoyable. He was so helpful and even More

by Jhagely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Cloon
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