BMW of Columbia, Missouri

Excellent service and very knowledgeable They go above and beyond to help you and satisfy your needs Bob snow is very nice and a really experienced salesman and he keeps his word. They go above and beyond to help you and satisfy your needs Bob snow is very nice and a really experienced salesman and he keeps his word. More

Good value, fun times, painless first time buying experience Brett Cloon did a fantastic job making my first car-buying experience enjoyable and pleasant. He was warm, friendly, and funny. Adam Miller had a grea Brett Cloon did a fantastic job making my first car-buying experience enjoyable and pleasant. He was warm, friendly, and funny. Adam Miller had a great deal of patience in dealing with my numerous questions and making the trade-in process convenient and painless. I had a very good experience overall. More

Repeat customer We have now purchased two vehicles from Brett Cloon @ this dealership. Wonderful person to work with (as are all of the staff) and made the process as We have now purchased two vehicles from Brett Cloon @ this dealership. Wonderful person to work with (as are all of the staff) and made the process as pain free as possible. I hate the back and forth of car buying and Brett has made each transaction as easy as possible. Going above and beyond to help us find what we want. Even when we spring things on him last minute :) I can't leave out the service department either in this review. Each service visit (my son also has had his car in) has been smooth and courteous with them going above what was anticipated. This is what dealerships should strive for in a customer driven market. More

Amazing customer service David Watson has by far exceeded my expectations in a salesmen. Dave was extremely kind from the first phone call. Dave explained everything and answe David Watson has by far exceeded my expectations in a salesmen. Dave was extremely kind from the first phone call. Dave explained everything and answered everyone of my questions. My Jeep is everything I was looking for and more! Thank you Dave for making my purchase a great experience! More

Excellent experience This was my first time buying a car on my own and I am happy to say it was an excellent experience. I was a little nervous because I'd heard some sale This was my first time buying a car on my own and I am happy to say it was an excellent experience. I was a little nervous because I'd heard some salespeople use hard-sell tactics, or try to trick people into buying things they don't need. Plus, I walked in alone (without my husband) and although that shouldn't make a difference, I was nervous that it might. Josh Grantham was the salesperson who I worked with and he was professional, courteous, helpful, and willing to answer all of my questions. He let me test drive a couple of different cars since I wasn't 100% which model I wanted. When I found one I liked, he took lots of time with me explaining the various features of the car and even encouraged me to drive it for another day to make sure! When it came time to actually purchase the car and deal with my trade-in, Josh introduced me to Steve Veros, who could not have been nicer or more helpful. They were both fair and honest in taking me through the process, explaining the details of how things work, and what they were willing to offer. As a woman, I often feel condescended to when I walk into a male-dominated business like a car dealership, but I am so glad to say that was absolutely not the case here. I was treated with respect, honesty, and fairness - which is the best you can hope for when making an important purchase like a car. We settled on a fair price and then the process of payment and paperwork went quickly and smoothly. Adam Miller in finance went through the necessary details quickly - it was all easier and faster than I thought it would be! I would highly recommend this dealership to my friends- and Josh Grantham in particular. More

Uniformly favorable. I dealt with Messrs. Grantham, Davis, and Estes in the process of purchasing my 2002 Ford Thunderbird. I have no criticisms; they were very professio I dealt with Messrs. Grantham, Davis, and Estes in the process of purchasing my 2002 Ford Thunderbird. I have no criticisms; they were very professional, yet perfectly cordial. I was especially impressed with Brad Davis and I'm envious of the person who took advantage of the opportunity to hire him into your dealership. I would have no reluctance at all to return to your dealership. More

Super Smooth Long Distance Purchase I recently purchased a pre-owned vehicle from BMW of Columbia with Brett Cloon as my sales consultant. From my very first call I could tell this was I recently purchased a pre-owned vehicle from BMW of Columbia with Brett Cloon as my sales consultant. From my very first call I could tell this was not a typical dealership - zero pressure, zero sales tactics. Brett was personable, reasonable and trustworthy. He made this one of the easiest car purchases I have ever made from taking extra pictures of the vehicle, to assisting with transportation arrangements to help get my car to me as fast as possible. I just can't say enough good things about Brett and my experience with BMW of Columbia. I hope to do business with him again in the future. More

Never hate car buying again I was greeted joyfully with arms outstretched by one smiling Brett Cloon at Columbia BMW. I wasn’t looking for a BMW-didn’t matter-he offered to look I was greeted joyfully with arms outstretched by one smiling Brett Cloon at Columbia BMW. I wasn’t looking for a BMW-didn’t matter-he offered to look for us. He looked long and hard to meet our expectations. Over the months of this search, Brett’s vast understanding of cars, highly entertaining stories and patience were put to the test. I am grateful he hung in there with us. We had a great time, learned a lot and gained a friend. He is one in a million. I cannot recommend him highly enough. He is a true treasure. More

Amazing Brett was again amazing to work with! He is the reason that we came back to this dealership. He is very helpful and even played/watched the kids whi Brett was again amazing to work with! He is the reason that we came back to this dealership. He is very helpful and even played/watched the kids while we finished the paperwork. This was way beyond expectation. As long as Brett is there, we will continue to keep coming back to BMW of Columbia!!! We can't say enough good things about Brett and this dealership. More

BMW #1 I have experiences with many new and used dealerships. However, BMW of Columbia Missouri and Brad Davis went above and beyond, were willing and eager I have experiences with many new and used dealerships. However, BMW of Columbia Missouri and Brad Davis went above and beyond, were willing and eager to please. I’ve never had a more stress free pleasurable experience with the car dealer or dealership then I have had with Brad Davis and BMW of Columbia. In the future should I need a new vehicle I will most definitely come to Brad. I will also refer my family, friends, coworkers and anyone who may be need of a vehicle. Thank you, Brad for making this purchase easy and pleasurable. More