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BMW of Chattanooga

Chattanooga, TN

4.9
518 Reviews
BMW of Chattanooga invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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6806 E Brainerd Rd

Chattanooga, TN

37421

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Showing 518 reviews

November 19, 2013

Randy Pugh is a ROCK STAR!!! We received excellance in customer service. Randy made the BMW shopping experience one to repeat. We will be recommending Randy to our co-workers, family and friends. More

by gracecasealb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pugh
November 18, 2013

Have purchased several BMW's from here and Tyde is always a pleasure to work with. Will recommend to my friends. Love my 550 and my new Shely GT 500 I just purchased from there. More

by Angietharpe01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyde McIntosh
November 15, 2013

Overall, it was a good experience. Buying a certified preowned vehicle that had a major scratch go undetected is alarming, but eventually having the issue resolved will sit well with me when I search for More

by rdzeits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pugh
November 06, 2013

it was a real nice and easy process pruchasing a car when i came to BMW of Chattanooga. i was greeted by Jonathan Clower who was very energetic and very clear on what the offer included and excluded. over More

by ma7sho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Clower, Jonathan Clower
November 04, 2013

Made the trip from Florida to buy a X5 diesel. Chattanooga BMW had the lowest price in the entire SW. My local Bmw dealers were not offering good discounts. Jonathan even picked me up from the air More

by Dvdyoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Clower, Leslie Williams
October 29, 2013

Great experience! We enjoyed working with Joe! He was very helpful and friendly. I would recommend Joe and the BMW dealership in Chattanooga to others. More

by kellerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Craton
October 26, 2013

I was very pleased from the moment I called BMW of Chattanooga. My call was appropriately and curteously routed. Jeremy Goodwin in the service department treated me with the utmost professionalism a More

by Anak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodwin, Jonathan Allers
October 24, 2013

Everyone at the dealership was friendly and willing to answer any questions. It was our first time there and we loved the experience, much different than other dealerships that we have been to. I would More

by AMetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Allers
October 24, 2013

BMW of Chattanooga went above and beyond to assist me with buying a used vehicle. Johnathan Allers was very kind, informative, and his friendliness without a hard-sell pressure was one of the reasons I b More

by kimberjingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Allers
October 24, 2013

I bought a 2011 335d last month and my car has been in BMW of Nashville's service center since that time. The rear differential was bad, and so was the mass airflow meter (my check engine light came on 2 More

by sshariati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Allers
Nov 08, 2013 -

BMW of Chattanooga responded

Dear S Shariati: Thank you for leaving your review of our dealership. We have notified our General manager and our management team who will be reaching out to you shortly in regards to your negative experience at BMW of Chattanooga. We pride ourselves in our excellent customer service so we apologize for any miscommunications that might have occurred while you were with us. Once again, Thank you for your time and we look forward to reaching a mutually agreeable solution with you.

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