BMW of Chattanooga

Pleasure to work with on my BMW purchased today. Not easy to just make decision on vehicle and leave a deposit. They have their rules about purchase agreements. The vehicle is not yours until financ Not easy to just make decision on vehicle and leave a deposit. They have their rules about purchase agreements. The vehicle is not yours until financing is completed or you show them a certified check and all insurance is verified. More

Everyone was extremely kind and helpful. Our sales representative Jacques Smith was outstanding! Highly recommend! Our sales representative Jacques Smith was outstanding! Highly recommend! More

I worked with Christine Dumas. She is the best. Upfront and honest. I wish every car buying experience was as good as this one. Thank you Christine!! She is the best. Upfront and honest. I wish every car buying experience was as good as this one. Thank you Christine!! More

Great experience buying my wife a new BMW! Salesman was great and wasn’t pushy. We had time to make choices and drive a couple of cars. They actually worked late dealing with us. Salesman was great and wasn’t pushy. We had time to make choices and drive a couple of cars. They actually worked late dealing with us. More

I recently bought a car from this dealership from out of state. My salesman Rodney helped me every step of the way to completing my purchase. I have had trust issues with dealerships for years but this is t state. My salesman Rodney helped me every step of the way to completing my purchase. I have had trust issues with dealerships for years but this is the first dealership I can say I trust 100%. More

This is my 4th BMW purchase and third with BMW of Chattanooga. Jacques Smith was amazing to work with and really focused not only on my needs as an owner but also making sure I got the best value for Chattanooga. Jacques Smith was amazing to work with and really focused not only on my needs as an owner but also making sure I got the best value for the money! I highly recommend Jacques and the BMW team if you are looking to purchase a vehicle! More

It was a really pleasant experience from walking in the door to working the deal on a vehicle. door to working the deal on a vehicle. More

Everyone from the Service Dept. to the Sales Dept. to the Finance Dept. were friendly and helpful. Rodney, my salesman, even called me the next day to check on me and my new car. to the Sales Dept. to the Finance Dept. were friendly and helpful. Rodney, my salesman, even called me the next day to check on me and my new car. More

Jacques Smith and the entire team at BMW of Chattanooga were wonderful to work with! I’m a longtime BMW owner and would say this purchase was one of the easiest and best. Excellent customer service by Jacq were wonderful to work with! I’m a longtime BMW owner and would say this purchase was one of the easiest and best. Excellent customer service by Jacques on a busy end of year afternoon. Jacques is a hard worker, personable and was very thorough in explaining all of the X7 options. Brandon Tanos provided just the right amount of explanation for financing options. Great experience overall and worth the drive from Atlanta! More

Would be no stars if possible. Bought (ordered) 2022 x3 m4.0 and scheduled service under 3 year new car maintenance for oil change and brake fluid change per onboard service notifi Bought (ordered) 2022 x3 m4.0 and scheduled service under 3 year new car maintenance for oil change and brake fluid change per onboard service notification. Upon arrival was told my service coverage expired 3 weeks earlier and would be charged ($828). Car has just over 10k miles since new. Ask service manager to cover and he said No. Really, 3 weeks out on a repeate customer who has owned a BMW since 1980, many purchased from this dealership. Should be ashamed. I left and will have service performed elsewhere. More