BMW Encinitas - Service Center

.Easy service process. Michelle in service is a good communicator, which I appreciate. The process was fast, and I enjoyed drivng the cute little X3 loaner. communicator, which I appreciate. The process was fast, and I enjoyed drivng the cute little X3 loaner. More

Initially I was not happy that they found additional items to repair from an oil change appointment but it's better than finding out on the road. Michelle Yancy has been my service advisor for a couple items to repair from an oil change appointment but it's better than finding out on the road. Michelle Yancy has been my service advisor for a couple of years and she is outstanding!! The new facility is nice as well. Thank you. More

Everyone at this dealership is amazing and so helpful! My AC stopped working and Michelle got my car in and back to me in 1-day, and found that it was just a simple reset. She also got me a Lyft back and My AC stopped working and Michelle got my car in and back to me in 1-day, and found that it was just a simple reset. She also got me a Lyft back and forth from the dealership and Brian even delivered my keys to my door when I forgot them in my car lol! Love the team at BMW of Carlsbad and will return only to them whenever I need to take my car in! Special thanks to: Michelle Brian Christine Larry Jeremy Richard Omar All amazing team members!! More

It was all about money. Agreed on one price and then they called back and indicated they forgot to include another $500 that was necessary that he just found out from his te Agreed on one price and then they called back and indicated they forgot to include another $500 that was necessary that he just found out from his technician. More

They had no regard for my time. .Had an appointment for an oil change. I arrived on time at 9:30 to have to wait for my "service advisor".. Was told car would be ready and washed .Had an appointment for an oil change. I arrived on time at 9:30 to have to wait for my "service advisor".. Was told car would be ready and washed around 1 p.m..Wasn't ready until 2 and wasn't washed. More

The service was slow, it took them 30 minutes after our appointment time to get attended. appointment time to get attended. More

Very helpful and friendly -- did not have an appointment but they gladly fit me in and got the car back in no time. Overall, lovely people and a wonderful new dealership that is well-run and genuinely inter but they gladly fit me in and got the car back in no time. Overall, lovely people and a wonderful new dealership that is well-run and genuinely interested in the customer experience. More

Beautiful facility, Service is excellent and great communication throughput…., I’m always taken care of! communication throughput…., I’m always taken care of! More

Been coming here for 15 years (they were in Encinitas before) and always have been pleased. Keith Sherman my service advisor has been with me many years. before) and always have been pleased. Keith Sherman my service advisor has been with me many years. More

Took care of everything I needed and more! I got the rattle in my engine finally fixed. I got the rattle in my engine finally fixed. More