BMW Encinitas - Service Center
Carlsbad, CA
403 Reviews of BMW Encinitas - Service Center
Fantastic service tech team and serive reps! Very thorough and detailed care with vehicle. I would highly recommend them for any service required!!! Very thorough and detailed care with vehicle. I would highly recommend them for any service required!!! More
service writer, Keith been helping me for years I typically only want to deal with him because he’s such a nice straight up good dude I will say this it must’ve been busy because I was at the dealers typically only want to deal with him because he’s such a nice straight up good dude I will say this it must’ve been busy because I was at the dealership for too long picking up my car that was supposedly done they claimed to have been blocking it in with another car but either way I should not have had to wait there over an hour and a half More
The Customer Service Rep was really good. He was professional and courteous. We discussed the service I needed, and upcoming items. Gave me ballpark pricing for the future work so I could He was professional and courteous. We discussed the service I needed, and upcoming items. Gave me ballpark pricing for the future work so I could plan. Overall experience was excellent. More
Previously I wanted to sell my BMW due to the lack of luster service I received at BMW Vista. I have been going to the Vista BMW for two years(Now Carlsbad BMW-Consolidated), and this has been the first luster service I received at BMW Vista. I have been going to the Vista BMW for two years(Now Carlsbad BMW-Consolidated), and this has been the first time I have had a positive interaction with the service consultant. Jorge is the guy you want to connect with and is extremely professional, and follows up with you as a client. He tries his best to be the best representative of the BMW brand. Simply put BMW is lucky to have Jorge! More
Amazing customer service and great facility. I forget how amazing the service at BMW can be and this was some of the best I've ever had. They were fast, attentive, and informed me of updated sta I forget how amazing the service at BMW can be and this was some of the best I've ever had. They were fast, attentive, and informed me of updated status while I waited in the wait room. Staff was friendly and courteous. I am a permanent fan. More
Stefano at BMW Carlsbad has certainly exceeded my expectations when it comes to customer satisfaction. I highly recommend working with him and checking out their great assortment of cars. Jamie expectations when it comes to customer satisfaction. I highly recommend working with him and checking out their great assortment of cars. Jamie More
Felt like a VIP! Ramon is super personable and the new service center is beautifully designed. Thank you for a great experience! Ramon is super personable and the new service center is beautifully designed. Thank you for a great experience! More