BMW Encinitas - Service Center

From the greeting and interaction on the phone when I called to schedule service and working with my service adviser, it was a pleasant professional experience. called to schedule service and working with my service adviser, it was a pleasant professional experience. More

Very professional and experienced staff. Location is very clean and nice waiting area with coffee and water for customers. Location is very clean and nice waiting area with coffee and water for customers. More

Great new location. Scheduling:easy, Service:exceptional. Exactly what I expect from BMW. Great job! Scheduling:easy, Service:exceptional. Exactly what I expect from BMW. Great job! More

Fantastic service tech team and serive reps! Very thorough and detailed care with vehicle. I would highly recommend them for any service required!!! Very thorough and detailed care with vehicle. I would highly recommend them for any service required!!! More

service writer, Keith been helping me for years I typically only want to deal with him because he’s such a nice straight up good dude I will say this it must’ve been busy because I was at the dealers typically only want to deal with him because he’s such a nice straight up good dude I will say this it must’ve been busy because I was at the dealership for too long picking up my car that was supposedly done they claimed to have been blocking it in with another car but either way I should not have had to wait there over an hour and a half More

Previously I wanted to sell my BMW due to the lack of luster service I received at BMW Vista. I have been going to the Vista BMW for two years(Now Carlsbad BMW-Consolidated), and this has been the first luster service I received at BMW Vista. I have been going to the Vista BMW for two years(Now Carlsbad BMW-Consolidated), and this has been the first time I have had a positive interaction with the service consultant. Jorge is the guy you want to connect with and is extremely professional, and follows up with you as a client. He tries his best to be the best representative of the BMW brand. Simply put BMW is lucky to have Jorge! More

The Customer Service Rep was really good. He was professional and courteous. We discussed the service I needed, and upcoming items. Gave me ballpark pricing for the future work so I could He was professional and courteous. We discussed the service I needed, and upcoming items. Gave me ballpark pricing for the future work so I could plan. Overall experience was excellent. More

Brought my car in for routine service, my rep was very helpful and the dealership is brand new! Great service, will be back. helpful and the dealership is brand new! Great service, will be back. More

Amazing customer service and great facility. I forget how amazing the service at BMW can be and this was some of the best I've ever had. They were fast, attentive, and informed me of updated sta I forget how amazing the service at BMW can be and this was some of the best I've ever had. They were fast, attentive, and informed me of updated status while I waited in the wait room. Staff was friendly and courteous. I am a permanent fan. More

Stefano at BMW Carlsbad has certainly exceeded my expectations when it comes to customer satisfaction. I highly recommend working with him and checking out their great assortment of cars. Jamie expectations when it comes to customer satisfaction. I highly recommend working with him and checking out their great assortment of cars. Jamie More