BMW Encinitas - Service Center

Showed up for a 10am appoint, 35 minutes later no one addressed my arrival. Had to track down service advisor myself. It took 3 days to complete an oil change, brake fluid, and investigate a washer fluid addressed my arrival. Had to track down service advisor myself. It took 3 days to complete an oil change, brake fluid, and investigate a washer fluid leak. They even missed during thier "100 point inspection " I had a runing light out. Communication was aweful. More

They delivered timely and responsive service. I was very happy with their service and would recommend them to my family or friends. I was very happy with their service and would recommend them to my family or friends. More

Was in for a service appointment, my service advisor Omar made the process simple and smooth! made the process simple and smooth! More

Jorge is great he deserves a promotion for his going above and beyond the call of duty above and beyond the call of duty More

Excellent customer service, Stefano was my advisor and he is great and very helpful! This is definitely my go to dealership is great and very helpful! This is definitely my go to dealership More

Bjern was helpful, I just wished they washed my car after the service since it was there for a while. They used to do this without asking but not sure if they stopped doing it for the customer. the service since it was there for a while. They used to do this without asking but not sure if they stopped doing it for the customer. More

I will only take my car to this dealership. Their are honest, fair, and their customer service team is top notch. Christine Ressa goes above and beyond to assist her customers with their concer Their are honest, fair, and their customer service team is top notch. Christine Ressa goes above and beyond to assist her customers with their concerns and needs. She is professional, knowledgable and does everything she can to make your visits thorough. I highly recommend BMW of Carlsbad for those who care about their vehicle and getting top notch service! More

Excellent and friendly service. Very helpful on answering questions and provided a loaner. It was easier to book an appointment. Very helpful on answering questions and provided a loaner. It was easier to book an appointment. More

This is a beautiful new dealership The service staff proved to be very efficient and incredibly flexible I own an X6M This is the go to dealership for high end BMW service! proved to be very efficient and incredibly flexible I own an X6M This is the go to dealership for high end BMW service! More

Smooth process, accurate vehicle repairs, beautiful new location. As always, Brian C a pleasure to work with. location. As always, Brian C a pleasure to work with. More