BMW Encinitas - Service Center

Gabe provided great customer service. Very easy to work with and very understanding. Since Byron no longer works at BMW, I am glad that I got to have Gabe service my car. with and very understanding. Since Byron no longer works at BMW, I am glad that I got to have Gabe service my car. More

Hoping Carlsbad BMW opens soon- I don’t want to return to Encinitas- over 2 hours and over $300 for an oil change- (yes I had an appointment and I was on time). I asked about an estimate for a scratch on the Encinitas- over 2 hours and over $300 for an oil change- (yes I had an appointment and I was on time). I asked about an estimate for a scratch on the car , at first he didn’t see the ding- I pointed it out and his response was “that’s not under warranty” ??? I asked for the estimate again - he said, “sure no problem”. Problem - after the over 2 hours I was waiting there I approached him to check the status, “it just came up now” (sure). We review the paperwork, I pay then I ask about the estimate ?? “I will e mail it to this address here…”. “Yah. Ok”. I knew he was not going to e mail it to me and I know I don’t want to return to Encinitas BMW. More

This was a safe experience. Everyone was masked. Courteous and professional. I needed two new tires and the advisor made sure that my services were all up to date. Courteous and professional. I needed two new tires and the advisor made sure that my services were all up to date. More

Great customer service and satisfactionThe parts counter Great customer service and satisfaction The parts counter staff are the best Great customer service and satisfaction The parts counter staff are the best More

Took my 2006 bmw 650 and they made the noise problems go away, for that I am grateful. Keith is a great guy to work with, very punctual and friendly away, for that I am grateful. Keith is a great guy to work with, very punctual and friendly More

Great service, feel well taken care of. Fast and reliable, responsive and gave me a great loaner car. xxxxxxto the dealership for fixing a warranty issue for my i3 reliable, responsive and gave me a great loaner car. xxxxxxto the dealership for fixing a warranty issue for my i3 More

I purchased my car here, had my car serviced multiple times, and even had work done at the body shop and I can say with absolute confidence that my next car will also be purchased at BMW of Encinitas. Th times, and even had work done at the body shop and I can say with absolute confidence that my next car will also be purchased at BMW of Encinitas. The stars here or Mike Voiles in service and the body shop manager whose name I am so sad I can’t remember! Gerald? At any rate, I’m very pleased overall. More

Another excellent visit to Encinitas BMW service. Byron laid out the red carpet again and kept us regularly updated on the status of our car. I will never go anywhere else. Make sure you ask for Byron. laid out the red carpet again and kept us regularly updated on the status of our car. I will never go anywhere else. Make sure you ask for Byron. More

Byron at BMW Encinitas service center is amazing. As soon as I got there he had a loaner ready to go. Within a couple of hours he had emailed me all of the estimates. Since I had just bought the car as soon as I got there he had a loaner ready to go. Within a couple of hours he had emailed me all of the estimates. Since I had just bought the car as CPO he gave me a nice discount on a part that wasn’t covered under warranty. His communication throughout the process was outstanding More