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BMW Encinitas - Service Center

Carlsbad, CA

4.2
410 Reviews

410 Reviews of BMW Encinitas - Service Center

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December 24, 2021

Kristopher juggeld so many xxxxx at once as he assisted me getting my 750 serviced. Once again, never a disappointment with BMW of Encinitas. More

by DavidJames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Bigay, Nicolas Munos
December 22, 2021

The service team did a fantastic job with communication and service. I appreciated their responsiveness during all my visits. More

by Justin.kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 18, 2021

I airways get what i want here. I bought CPO for a reason. BMW Encinitas is outstanding. More

by NoaSeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano
December 18, 2021

Very grateful for the ride home and pickup by LYFT in place of a loaner care for same day service. Thank you. Kieth was a pleasure to work with. More

by etx3
Recommend Dealer
Yes
Employees Worked With
Keith
December 01, 2021

Absolutely amazing customer service. When the worst happens these guys will make you taken care of. BMW looks brand new. More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision center Guys
Dec 06, 2021 -

BMW of Carlsbad responded

Hi, thank you so much for your positive comments about BMW of Encinitas Service Center! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2021

Service was done very fast and Mike did everything to help me to find me a loaner car. More

by atee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 06, 2021 -

BMW of Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road.

December 01, 2021

When I call to make a service appointment, the receptionists are always very helpful. Mike Voiles is a good service rep. He clearly explains what’s going on and gives options. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Voiles
Dec 06, 2021 -

BMW of Carlsbad responded

Hi, we are happy you had such a positive experience with us! We hope to see you soon!

December 01, 2021

Efficient sales process and wonderful after-market service. Receptionists always friendly on the phone and Mike help greatly with what the service meant, the tire and brake wear report, and communicat More

by carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 06, 2021 -

BMW of Carlsbad responded

Hi Carla, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

Dec 06, 2021 -

BMW of Carlsbad responded

Hello Carla, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Have a great day!

November 25, 2021

Jeff in service is the best ! Customer service is his priority. He always goes above and beyond More

by Tera.jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Nov 30, 2021 -

BMW of Carlsbad responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jeff here at BMW of Encinitas Service Center! We hope to see you soon!

November 21, 2021

I am a long-term customer at BMW Encinitas. Both purchasing and servicing my vehicles. Years ago the service technicians resolved a problem another local BMW service center was repeatedly stymie More

by Pleete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
Nov 25, 2021 -

BMW of Carlsbad responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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