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BMW Encinitas - Service Center

Carlsbad, CA

4.2
395 Reviews

395 Reviews of BMW Encinitas - Service Center

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January 06, 2022

The service manager, Mike Voiles was excellent. There was a small problem following my service and he addressed it quickly and efficiently. The work was taken care of and I he was professional and effic More

by dmk0530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Voiles
Jan 19, 2022 -

BMW of Carlsbad responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

January 06, 2022

Professional service, tires were competitively priced, follow through was good, and car was ready when promised More

by SMen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Voiles
Jan 18, 2022 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

December 31, 2021

The Encinitas, CA BMW dealership always provides excellent service. They make checking in and out a breeze; and provide loaners if needed. They are honest with me about any repair service needs and More

by bddove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
December 28, 2021

Professional and friendly service from everyone we encountered at BMW Encinitas. Keith Sherman is extremely knowledgeable and friendly. When I need service, I always ask for him More

by patb116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
December 24, 2021

Mike Voiles, our service advisor was fantastic. He was professional, easy to speak with and took care of our issue. He was great to work with! More

by No
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Voiles
December 24, 2021

Kristopher juggeld so many xxxxx at once as he assisted me getting my 750 serviced. Once again, never a disappointment with BMW of Encinitas. More

by DavidJames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Bigay, Nicolas Munos
December 22, 2021

The service team did a fantastic job with communication and service. I appreciated their responsiveness during all my visits. More

by Justin.kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 18, 2021

I airways get what i want here. I bought CPO for a reason. BMW Encinitas is outstanding. More

by NoaSeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano
December 18, 2021

Very grateful for the ride home and pickup by LYFT in place of a loaner care for same day service. Thank you. Kieth was a pleasure to work with. More

by etx3
Recommend Dealer
Yes
Employees Worked With
Keith
December 01, 2021

Absolutely amazing customer service. When the worst happens these guys will make you taken care of. BMW looks brand new. More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision center Guys
Dec 06, 2021 -

BMW of Carlsbad responded

Hi, thank you so much for your positive comments about BMW of Encinitas Service Center! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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