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BMW Encinitas - Service Center

Carlsbad, CA

4.2
395 Reviews

395 Reviews of BMW Encinitas - Service Center

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January 29, 2022

Prompt and friendly service. A thorough check of my car and wash was done as complimentary More

by cleop52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jan 29, 2022 -

cleop52 responded

Yes, great & prompt service

Feb 02, 2022 -

BMW of Carlsbad responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 02, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

January 29, 2022

I can always trust Keith and the service department! I have had 3 BMW’s since 2000 and they have always take care of me. More

by randyslane5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
Feb 02, 2022 -

BMW of Carlsbad responded

Hi, we are happy to pass along your comments to Keith here at BMW Encinitas! If you ever need help, just give us a call. Happy motoring!

Feb 02, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

January 26, 2022

The best staff. Very knowledgeable and always help you understand the problem and prioritize. I will always go to them. More

by Vick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Arthur
Jan 29, 2022 -

BMW of Carlsbad responded

Hi Vick, thanks so much for your feedback. If you ever need any help, please give us a call!

January 25, 2022

Excellent dealership for service and purchase of car! Highly recommend this dealership and will visit again. More

by nili.yavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 28, 2022 -

BMW of Carlsbad responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Encinitas Service Center. If you ever need any help, please give us a call!

January 23, 2022

Bought my car a year ago and have had the pleasure of working with Jeff at the service center for my maintenance items every time. He is awesome. Super helpful, honest, tells it how it is and reliable. M More

by kcrentfro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 26, 2022 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2022

The service center is quite dated, needs a remodel. Furiture and waiting area are less than ideal. It seems quite hectic to check in - they need to look at the Lexus service center model - night and More

by hector.meza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Art
Jan 25, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

January 18, 2022

the cost of repairs. I was told that one my BMW328i a 2007, that there are two small oil leaks that it would run me around $4000.00 plus to correct this is crazy, that you need to take the whole front en More

by nfogelhu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Sherman is my advisior.
January 14, 2022

I received the high level of service and support I expect from BMW Encinitas. My service advisor, Jeff Jennewein, was a pleasure to work with. He exceeded my expectations. Thank you! More

by Pam Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jennewein
Jan 18, 2022 -

BMW of Carlsbad responded

Hi Pam, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2022

My visits to the BMW Encinitas have always been pleasant, easy, and efficient. They receive me like a VIP although I drive a very old BMW. I appreciate my car more and more after each annual service. I kno More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike V. , Sydney Thorp
Jan 18, 2022 -

BMW of Carlsbad responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 07, 2022

Prompt and helpful service, clear explanation of work being done, and work done on time as promised More

by Emilia
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arthur Alvarez
Jan 19, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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