BMW Encinitas - Service Center

As always, Art Alvarez made me feel confident in his advisement and care of my X1. BMW Encinitas is my "go-to-place". When service has been completed, Art calls. I pick up my well-tuned, washed, and v advisement and care of my X1. BMW Encinitas is my "go-to-place". When service has been completed, Art calls. I pick up my well-tuned, washed, and vacuumed vehicle. Thanks! More

Purchasing the car was painful, 5th BMW for me; 7 in the family. But painful. Additionally, service department is underdeveloped. family. But painful. Additionally, service department is underdeveloped. More

In the course of two hours while waiting for my car to be serviced I was welcomed by the Finance Manager and Sales person who both remembered me. My car was ready early, cleaned, and they went over everythi serviced I was welcomed by the Finance Manager and Sales person who both remembered me. My car was ready early, cleaned, and they went over everything with me. Top notch experience. More

I enjoy bringing my car to BMW Encinitas. My service writer Kristopher Bigay is always kind and professional. writer Kristopher Bigay is always kind and professional. More

This place is awesome! The people were friendly, my service advisor was very informative and communicative. We were chasing an issue that other locations were not able to diagnose but after a few visit service advisor was very informative and communicative. We were chasing an issue that other locations were not able to diagnose but after a few visits, we were able to knock it out. Can't thank these guys enough. More

Keith and his team were, as usual, excellent to deal with. Keith was friendly, professional and clearly explained the work that needed to be done. He also arranged for a last-minute service loaner. T with. Keith was friendly, professional and clearly explained the work that needed to be done. He also arranged for a last-minute service loaner. The work was done quickly and I had the X3 back the next day. My only complaints are that someone had REALLY dirty feet and the driver's side floor mat was covered in black, dirty footprints. Some Folex cleaned it up, but I shouldn't have to do that. Also, the 'car wash' is never really complete and I had to clean some missed brake dust spots off the wheels. Keith is an outstanding service writer and I always feel comfortable entrusting our cars to him. More

These guys are the best! They actually care! Communication is excellent and they don’t rip you off! We have a BMW I3 and they knew exactly what they needed to do with our vehicle and they gave Communication is excellent and they don’t rip you off! We have a BMW I3 and they knew exactly what they needed to do with our vehicle and they gave us a loaner! More

Jeff was amazing in service! He goat my car in and out in a day and it was all covered under warranty! Fabulous service!!!! in a day and it was all covered under warranty! Fabulous service!!!! More

Good service for my run flat tire replacement but I was waiting for the car at the dealership and told 2 hours and it took significantly longer. waiting for the car at the dealership and told 2 hours and it took significantly longer. More

I can always count on Kieth for maintaining my car. He NEVER over sells; he does what is needed for my car. I trust him explicitly! NEVER over sells; he does what is needed for my car. I trust him explicitly! More