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BMW Encinitas - Service Center

Carlsbad, CA

4.2
397 Reviews

397 Reviews of BMW Encinitas - Service Center

Sort by
April 30, 2022

Good overall but get overcharges for the service. Tires and alignment are overpriced and the rate can fluTe by servicer. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 04, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 29, 2022

Great service had my 15k mile servicing. Brought the car in at 8:30 am and the dealership had it ready by 13:30. Thank you More

by lorrrans23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher
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May 01, 2022 -

BMW of Carlsbad responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2022

Everything work out fine The car was fix right and because of a delay through in a power steering Service. More

by kramer333
Recommend Dealer
Yes
Employees Worked With
Arthur
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Apr 19, 2022 -

BMW of Carlsbad responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 08, 2022

Really enjoy the experience at Encinitas BMW. Their service department is first rate - efficient and friendly. More

by Ron W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
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Apr 11, 2022 -

BMW of Carlsbad responded

Hello Ron, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2022

great service, did what was expected. Set up Lyft transportation. Car was done 1 hour later than estimated, but that's okay. More

by x5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
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Apr 08, 2022 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 27, 2022

Nice staff and efficient here like it a lot due to the good communication from the location More

by Cristian.jr499 James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cece
Report | Print
Mar 30, 2022 -

BMW of Carlsbad responded

Hi Cristian, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

March 17, 2022

Everyone their was very professional and yes I would go back. I had a great experience with Encinitas BMW More

by aviaconn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omar Medina
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March 17, 2022

I did not receive an update on my car for almost 2 days after dropping it off for service for electrical/radio problems. I was told I would hear back before closing at 7pm, or first thing next morning, at More

by Dyan_herron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith
Report | Print
Mar 22, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 12, 2022

The service team was professional and attentive. They made sure I was taken care of and conducted the service in a reasonable time. More

by Crewsader619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle and Isaac
Report | Print
Mar 13, 2022 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

Keith in service has been taking great care of me since 2010 when I moved here, 3 BMWs ago. He's my go to guy when it comes to when I should get a new care and how to take care of current one. More

by Lorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
Report | Print
Mar 11, 2022 -

BMW of Carlsbad responded

Hi Lorin, thank you for your kind review; we are happy to pass along your comments to Keith here at BMW of Encinitas Service Center! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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