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BMW Encinitas - Service Center

Carlsbad, CA

4.2
396 Reviews

396 Reviews of BMW Encinitas - Service Center

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June 09, 2022

Did not have the part when they said had. Kept my car for 3 days and would not return phone calls More

by frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Jun 11, 2022 -

BMW of Carlsbad responded

Hi Frances, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 08, 2022

I had an unexpected need for service and I left it in front of their service bays over Memorial Day weekend. Keith, my service adviser, got right on it Tuesday morning and a week later and an extensive More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Gerald (Body shop)
Jun 09, 2022 -

BMW of Carlsbad responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Encinitas! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 09, 2022 -

BMW of Carlsbad responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Encinitas Service Center! Don't hesitate to call us if you ever need anything. Be safe on the road.

June 02, 2022

Omar is an amazing person. Very helpful and handsome. I was very pleased and happy I chose BMW Encinitas More

by misaelq24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Medina
Jun 05, 2022 -

BMW of Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

On time ready for service, all info was there complete when promised with very minimal hassle. More

by Johneric515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano
Jun 02, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2022

I have been a customer here for 30 years. It’s the best!! I’ve never worked with the collision center but if you need work this is the place! More

by Sharib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald in collision center
May 31, 2022 -

BMW of Carlsbad responded

Hi Sharib, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW Encinitas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 26, 2022

excellent service and very trustworthy The only BMW dealership in San Diego I trust Thank you More

by skeramati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew,and Mike and All the managers at service
May 27, 2022 -

BMW of Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

May 27, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 26, 2022

The best service in San Diego I trust the service manager and the advisers Thank you More

by skeramati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew,and Mike and All the managers at service
May 27, 2022 -

BMW of Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2022 -

skeramati responded

Thank you everyone at service and Andrew at bodyshop

May 27, 2022 -

skeramati responded

Thank you

May 27, 2022 -

skeramati responded

thank you

May 24, 2022

I have been going to this dealership for years, when it was formerly named Harloff BMW, and then when it changed its name to BMW Encinitas, and I will follow them when they move to their new location in th More

by ljc7557087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sherman and team.
May 26, 2022 -

BMW of Carlsbad responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Encinitas Service Center! If you ever need any help, please give us a call!

May 04, 2022

Great service. Friendly and quick. They do good work but prices seem very high. I will shop around for my next service. More

by michaeljvanbuskirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
May 06, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

April 30, 2022

Good overall but get overcharges for the service. Tires and alignment are overpriced and the rate can fluTe by servicer. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 04, 2022 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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