BMW Encinitas - Service Center

BMW Encinitas has friendly and helpful sales and service staff. I shopped at a different BMW dealer and the staff was horrible. While I have to drive farther to BMW Encinitas, it’s well worth it. staff. I shopped at a different BMW dealer and the staff was horrible. While I have to drive farther to BMW Encinitas, it’s well worth it. More

Excellent client attention, courteous, knowledgeable, I didn’t have an appointment was seen as a walk in but didn’t make a difference the attention was the same as always didn’t have an appointment was seen as a walk in but didn’t make a difference the attention was the same as always More

The service team has been five star service since I bought the vehicle in 2019 bought the vehicle in 2019 More

Miguel in Service and Morgan in Finance were exceptional in every way. Worked hard to get valuable contributions from my warranty company on the major engine work and good advice on the new tires I needed. in every way. Worked hard to get valuable contributions from my warranty company on the major engine work and good advice on the new tires I needed. I give them and Autonation BMW Encinitas my highest recommendation. NL More

The outside “waiting area “ for service customers was furnished with old furniture and the cushions were torn and dirty. The inside service area leaves much to be desired from an upscale brand… a small, furnished with old furniture and the cushions were torn and dirty. The inside service area leaves much to be desired from an upscale brand… a small, cramped and messy space. Filled with mismatched desks, old worn office chairs which were also mismatched. This way nothing like any BMW dealership I had ever been to. There was no specific breakdown of labor charges. We had ti ansk for theses. And my car was returned to me with greasy dirty seats. We needed tho send it back to be cleaned. Also, it was not washed. More

Kristopher Bigay was excellent; we really appreciated his efforts and would come back based on his service! efforts and would come back based on his service! More

The review is for the collision repairs. Christine did a wonderful job to keep me informed about the progress. She provided excellent customer service. Christine did a wonderful job to keep me informed about the progress. She provided excellent customer service. More

The people are friendly and helpful and not pushy. The appointments and services are done in a timely manner. Very pleasant atmosphere if you need to wait for service to be completed. The appointments and services are done in a timely manner. Very pleasant atmosphere if you need to wait for service to be completed. More

Perfect service , fast and efficient. Flexible dates too. No waiting time. I will be using them again. Flexible dates too. No waiting time. I will be using them again. More

NO I don't care to comment on my experience I'm just glad to get my car back to get my car back More