BMW Encinitas - Service Center

My Service Advisor was great! Extremely knowledgeable about my BMW- I took my car in for a recall issue - My car arrived with no issues and was running great - after leaving my Extremely knowledgeable about my BMW- I took my car in for a recall issue - My car arrived with no issues and was running great - after leaving my car was smoking from front I pull over n smoke from where your technician did not tighten any bolts and there was water by my oil cap- and oil all over the engine compartment, I called the dealership no answer, I did text the service advisor- yet I have yet to hear back . I dropped my car off at home n have not driven it since. I was also very disappointed with this dealership as normally any other BMW Dealership will wash your car when they work on it- mine wasn’t washed- disappointing to me. I understand things can get hectic and sometimes rushed- yet I just wish they would have taken a little more consideration. Thank you More

I experienced exceptional service from Keith Sherman. In the past I had such poor service in Encinitas that I traveled out of my way to Vista for service. Keith went out of his way to provide service eve In the past I had such poor service in Encinitas that I traveled out of my way to Vista for service. Keith went out of his way to provide service even though I did not have an appointment. He facilitated transportation needs while the vehicle was being serviced. Keith was professional, respectful, and efficient. When purchasing a BMW, the quality speaks for itself. It is important to find an excellent servicing department! More

This stores service is always on point. Omar happily accommodated all of my requests. Even with the move to the new building they are still super friendly and timely. Omar happily accommodated all of my requests. Even with the move to the new building they are still super friendly and timely. More

I had a great service experience, Keith Sherman: he is courteous, friendly, described service to be done clearly, and had the car ready as promised. I really appreciated the loaner, it made my life much e courteous, friendly, described service to be done clearly, and had the car ready as promised. I really appreciated the loaner, it made my life much easier! It would had been nice if the car was washed, but I understand they are at a temporary location and that may be challenging More

I brought my car in for service because I had an oil leak and it was running rough. They did $2,200 worth of work and when I got it back it was still running rough within a week and still had an oil leak. and it was running rough. They did $2,200 worth of work and when I got it back it was still running rough within a week and still had an oil leak. When I took it back they told me I needed more than $10K worth of add'l work...I was NOT happy!!! More

BMw Carlsbad is a new location with same friendly, on time service as found in Enciniras. Looking forward to the new location. The Carlsbad temp location is a little confusing, and long wait and backup time service as found in Enciniras. Looking forward to the new location. The Carlsbad temp location is a little confusing, and long wait and backups due to construction. More

I brought my daughter 328i for service, and adviser Keith contacted me to schedule my service. Very professional and greeted me upon arrival. I took notes of my issues with the car! The mechanic completed contacted me to schedule my service. Very professional and greeted me upon arrival. I took notes of my issues with the car! The mechanic completed the necessary repair in a timely manner. Thank you! More

Poor signage for drop off and no car wash after keeping my car half day. Uber inconvenience my car half day. Uber inconvenience More

Keith is friendly and great! Very accommodating and happy to help you with your car. Excellent service and professionalism. They are greatly appreciated. I wouldn’t take my bmw Very accommodating and happy to help you with your car. Excellent service and professionalism. They are greatly appreciated. I wouldn’t take my bmw anywhere else. More

I live closer to other BMW dealerships but I always take my BMW to this one because of their impeccable service and attention they provide. my BMW to this one because of their impeccable service and attention they provide. More