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BMW Encinitas - Service Center

Carlsbad, CA

4.2
395 Reviews

395 Reviews of BMW Encinitas - Service Center

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July 25, 2023

Always great service from my service advisor Brian Chartier of BMW Carlsbad! Professional, friendly, prompt service every time! Makes my auto service and repair life so easy! Thank you Brian!! More

by hakoehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chartier
Jul 28, 2023 -

BMW of Carlsbad responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 24, 2023

This was my 4th service with BMW of Carlsbad since moving to San Diego from the Bay Area. I had been spoiled by the BMW service I had always received in San Jose, but B oF C exceeded my expectations here in More

by dalissue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle was exceptional in her service attitude
Jul 27, 2023 -

BMW of Carlsbad responded

Hi Dalissue, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Carlsbad. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 18, 2023

Fantastic service, as always. From Sefano in service, to Adham in sales, to Justin Beck running the show, just an exceptional experience! More

by timdenmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano Ceccarelli Duran
Jul 21, 2023 -

BMW of Carlsbad responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2023

BMW Carlsbad has excellent customer service. We got an appointment right away, tires were in stock and after new tires and an alignment and oil change and a complimentary car wash our BMW i3 loo More

by Volleyballsurfdiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
Jul 21, 2023 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Carlsbad and we hope to be of service again in the future.

July 17, 2023

Good service. The service advisor Brian C was very helpful. The pick-up drop service was very nice. More

by Vinayak Godbole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chartier
Jul 20, 2023 -

BMW of Carlsbad responded

Hi Vinayak, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2023

Service employees are very professional and friendly and don’t try to upscale work that is not necessary! More

by mimichrisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 20, 2023 -

BMW of Carlsbad responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 15, 2023

Service is fast and comprehensive! Time is money. They value it! And Brian is the best! More

by diane.haedrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chartier
Jul 19, 2023 -

BMW of Carlsbad responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 13, 2023

My service advisor Patricia/Michelle Yancy made the appointment a success. She was thorough in looking through the history of my car and proposed services without being pushy. The car was ready quick More

by kim.megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia/Michelle Yancy
Jul 17, 2023 -

BMW of Carlsbad responded

Hello Kim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 08, 2023

Very professional. I got my BMW serviced at the Carlsbad disgnosed after it won't start. I tecrived a video in the diagnosis and and honest assessment to the cost of More

by BMWer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Manuel
Jul 11, 2023 -

BMW of Carlsbad responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 08, 2023

Great team from the advisor to the tech that repaired my rim, the best I could have wanted from a dealer. Great Job More

by Nrivera8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christofer
Jul 11, 2023 -

BMW of Carlsbad responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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